Asset and motor finance providers
Enabling next-generation
digital motor finance solutions
With evolving ownership models, where cars are connected and finance extends beyond a simple contract, to clean air and ride-sharing, motor finance providers need to become more agile. We believe this is an opportunity to transform your business, putting the customer at the centre of your digital transformation. From streamlining the leasing process to optimising traditional customer journeys, ieDigital can help you shape the journey with your customers.
Asset and motor finance providers
Enabling next-generation digital motor finance solutions
With evolving ownership models, where cars are connected and finance extends beyond a simple contract, to clean air and ride-sharing, motor finance providers need to become more agile. We believe this is an opportunity to transform your business, putting the customer at the centre of your digital transformation. From streamlining the leasing process to optimising traditional customer journeys, ieDigital can help you shape the journey with your customers.
The first step is to recognise your challenges
Restrictive core systems
Core systems centred around assets instead of customers.
Limited product capability, unable to bundle offers.
Lack of management information about product performance or customer segmentation.
Lagging digital channels
Onboarding process overly manual or paper-based.
No online payment or other self-service options.
Settlement quotes require agent capacity.
Customers go into debt.
Missing business process automation
Uncertain due diligence processes.
Quality assurance is manual spot-checking.
Team capacity is not balanced or forecast.
Customer name change or bereavement process is manual.
What we do
Solution consultancy
Solution consultancy
We help accelerate digital transformation for some of the biggest names in financial services by taking a customer-centric approach to meeting challenges and solving problems. We discover the opportunities to improve business practices across departments.
Customer experience design
Customer experience design
Our engagement begins by understanding your customers’ needs, mapping their journeys and familiarising ourselves with their pain points. Whether the solution requires internal or external applications, we form a partnership with you for long-term customer success.
Rapid application development
Rapid application development
Digital transformation is a matter of learning what works, fast. Our cloud-native Interact Application Suite has solutions to many common problem, and our low-code tooling allows us to prototype and deliver new solutions at pace.
Service management
Service management
All of our solutions are hosted and managed by our collaborative service management team. Whether we are hosting a highly transactional credit cards platform, or an internal business application, our team are on hand 24 hours a day to support you
Learn about our technology
Your competitive advantage
- Make the customer journey stress-free.
- Launch innovative products and services.
- Improve productivity, reduce costs and retain your best staff by providing the right tools.
- Satisfy regulators that you are providing the right finance for customers.
- Increase market share
[smartslider3 slider=10]
CASE STUDYLeading MotoNovo Finance’s Digital TransformationLearn more
Current thinking …
AI and the digital dealership
Five ways AI is changing motor finance
How will the car of the future be financed?
We partner with some of the biggest brands
Read what happens when we put customers at the centre of your business
