Asset and motor finance providers

Enabling next-generation digital motor finance solutions

With evolving ownership models, where cars are connected and finance extends beyond a simple contract, to clean air and ride-sharing, motor finance providers need to become more agile.

We believe this is an opportunity to transform your business, putting the customer at the centre of your digital transformation. From streamlining the leasing process to optimising traditional customer journeys, ieDigital can help you shape the journey with your customers.

Asset and motor finance providers

Enabling next-generation digital motor finance solutions

With evolving ownership models, where cars are connected and finance extends beyond a simple contract, to clean air and ride-sharing, motor finance providers need to become more agile.

The first step is to recognise your challenges

Restrictive core systems

Core systems centred around assets instead of customers.

Limited product capability, unable to bundle offers.

Lack of management information about product performance or customer segmentation.

Lagging digital channels

Onboarding process overly manual or paper-based.

No online payment or other self-service options.

Settlement quotes require agent capacity.

Customers go into debt.

Missing business process automation

Uncertain due diligence processes.

Quality assurance is manual spot-checking.

Team capacity is not balanced or forecast.

Customer name change or bereavement process is manual.

What we do

Solution consultancy

We help accelerate digital transformation for some of the biggest names in financial services by taking a customer-centric approach to meeting challenges and solving problems. We discover the opportunities to improve business practices across departments.

Customer experience design

Our engagement begins by understanding your customers' needs, mapping their journeys and familiarising ourselves with their pain points. Whether the solution requires internal or external applications, we form a partnership with you for long-term customer success.

Rapid application development

Digital transformation is a matter of learning what works, fast. Our cloud-native Interact Application Suite has solutions to many common problem, and our low-code tooling allows us to prototype and deliver new solutions at pace.

Service management

All of our solutions are hosted and managed by our collaborative service management team. Whether we are hosting a highly transactional credit cards platform, or an internal business application, our team are on hand 24 hours a day to support you

Your competitive advantage

Make the customer journey stress-free.
Launch innovative products and services.
Improve productivity, reduce costs and retain your best staff by providing the right tools.
Satisfy regulators that you are providing the right finance for customers.
Increase market share

CASE STUDY

Leading MotoNovo Finance’s Digital Transformation

Our expertise and leadership in digital engagement help to dramatically increase MotoNovo Finance’s market share and deliver the channel of choice for their customers.

Learn more

CASE STUDY

Leading MotoNovo Finance's Digital Transformation

Learn more