Author: David Webber
Why scrutiny of motor finance demands digital self-serve at...
The success of motor finance over the last decade has led to an anxiety that it must all somehow be too good to be true....Read more
Digital customer journeys – tackling motor finance woes
While it may seem a lot of work and time transferring services to engage customers online, the benefits of implementing...Read more
Is the growth of vehicle finance a danger to the UK economy?
Given the recent concerns raised by the FCA, as well as the complexity of current industry processes and a lack of...Read more
The collections process – evolution before revolution
Investment in digital technologies is one way to improve the collections process, says David Webber.Read more
Financial spring cleaning and how PSD2 could benefit...
PSD2 may add visibility to money management, ensuring consumers keep a tighter hold on their finances. Article by David...Read more
Fujitsu partners with ieDigital and other fintech firms
Fujitsu today announces the launch of Smart Origination, customer onboarding technology developed in unique partnership...Read more
The importance of the human touch in the finserv industry
The human experience is still considered a hugely important part of the financial services world, says David Webber. How...Read more