Author: David Webber

The success of motor finance over the last decade has led to an anxiety that it must all somehow be too good to be true....

Vehicle services providers need to work together with vehicle finance software technology companies, says David Webber,...

While it may seem a lot of work and time transferring services to engage customers online, the benefits of implementing...

Given the recent concerns raised by the FCA, as well as the complexity of current industry processes and a lack of...

How customer self-serve facilities can be the first step on a growth journey for finance houses locked in by...

Investment in digital technologies is one way to improve the collections process, says David Webber.

PSD2 may add visibility to money management, ensuring consumers keep a tighter hold on their finances. Article by David...

Fujitsu today announces the launch of Smart Origination, customer onboarding technology developed in unique partnership...

The human experience is still considered a hugely important part of the financial services world, says David Webber. How...

My Toyota portal now gives customers secure 24/7 online access to monitor and manage their vehicle finance agreements

UK Credit & Collections Conference 2019

ieDigital is exhibiting at the UK Credit & Collections Conference in the exciting city of Newcastle Upon Tyne. We hope...

AI, ethics, and my week with Wanda

Francis Norton spends a week with Wanda, exploring the intricacies of getting AI right when it comes to software...

How open banking can help building societies

Jerry Mulle explains the importance of communicating across multiple channels to ensure the customer journey is...