Author: Jerry Young

Banking Technology -

Banks should use empathy to understand customer needs

Jerry Young suggests banks take a different approach to engaging with customers in using empathy rather than sympathy as...

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News Opinion -

Empathic banking – day two at FinovateFall 2018

Jerry Young closes day two with a roundup of FinovateFall 2018 in New York, which brings to an end 79 product...

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Top stories -

Fintech News Insight -

The experts’ snapshot of financial services in 2019

A handful of industry expert guests from the ieDigital podcast share their opinions on financial services in 2019.

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Podcast -

Podcast ep 09: The best of 2019, the shape of 2020

Shaun Weston rounds up 2019 with a look back at some of the best soundbites from The Shape of Money podcast.

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Press releases -

ieDigital makes Credit & Collections Technology 2019...

ieDigital included in Credit Connect 2019 power list of the most prominent innovating companies within credit and...

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