Author: Kevin Phillips

Debt Collections Technology -

Making a case for digitalising customer collections...

Kevin Phillips outlines the benefits of digitalisation in the customer collections process, achieving a win-win scenario...

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Fintech Development -

The pitfalls of adopting a low-code development platform

Are low-code solutions the right way forward for your digital engagement platform creations, or just another 4GL fad...

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Banking Technology -

Home AI assistants – the next big thing in digital banking

Have you explored what role home AI assistants will play in your customers’ digital finance experience? Story by Kevin...

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Banking Technology -

How the iPhone X has changed the world of digital banking

Apple has changed the course of history for digital banking in one swift stroke. Kevin Phillips shares five ways the...

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Banking Technology -

What’s the scope for home AI assistants?

Smartphones are the most important consideration within the digital banking channel. What scope is there for AI...

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Motor Finance Technology -

Digital to help prevent motor finance market crash

While it seems as if rising demand for car credit is a licence to print money, the vehicle finance industry needs to be...

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Fintech Security Regulation -

Can we train bots to combat cybercrime?

Banks, building societies and other providers that use digital financial software are at the front of the queue when it...

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Motor Finance Technology -

Why dabbling in digital isn’t enough

Vehicle finance companies need to take a strategic approach to digital and adopt a joined-up digital finance platform to...

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Fintech Security Regulation -

Companies are looking for new ways to challenge hackers

As hackers become more adept, financial organisations are looking for new, more secure ways of allowing authorized users...

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Banking Technology -

How to deliver an innovative multi-vendor strategy

In my last blog, I discussed the problems that arise for any organisation that tries to deliver a multi-vendor, ‘best...

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Top stories -

Debt Collections Technology -

Software and soft skills for a more human approach to debt...

A combination of software and soft skills can go a long way towards helping vulnerable customers manage their debt....

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Motor Finance Technology -

AI and the digital dealership

Clayton Locke on the effect AI could have on motor finance solutions, and what we can learn from the likes of Tesla and...

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Fintech Development -

Four tips and a cliche for a successful development project

Allison Baxter provides four tips that will keep your customer firmly at the centre of your development project.

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