Author: Kevin Phillips

Banking Technology -

How to Run Better Digital Banking Projects: Taking the right...

“Can we unlearn the damaging approach to such projects that have too much scope, too much complexity and are designed...

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Banking Technology -

How to run better digital banking projects: Where do...

Why is it that organisations increasingly find the process of replacing existing digital banking engagement platforms as...

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Banking Technology -

What is the right approach to automating your business...

If you have a working, mature and satisfactory business operation that hasn’t changed much in a number of years, then...

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Banking Technology -

A better approach to delivering the right digital banking...

There is a way to achieve both the rapid change necessary in today’s speed-to-market reality and the need to provide...

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News Opinion -

What does CP20/1 Single Easy Access Rate Regulation mean for...

“Competition is not working well for many of the 40 million people who hold easy access savings accounts. Our...

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News Opinion -

Can you avoid becoming another banking zombie?

Back in 2013, our digital banking solutions expert Kevin Phillips wrote a blog on Zombie Banking which you can read...

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Debt Collections Technology -

How can a digital channel support customers with an...

Digital banking is now evolving to cater for customers in debt. Banks are gradually awakening to realise that the...

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Debt Collections Technology -

Making a case for digitalising customer collections...

Kevin Phillips outlines the benefits of digitalisation in the customer collections process, achieving a win-win scenario...

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Fintech Development -

The pitfalls of adopting a low-code development platform

Are low-code solutions the right way forward for your digital engagement platform creations, or just another 4GL fad...

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Banking Technology -

Home AI assistants – the next big thing in digital banking

Have you explored what role home AI assistants will play in your customers’ digital finance experience? Story by Kevin...

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Top stories -

Press releases -

ieDigital launches game-changer mobile app for banks

In this global-first launch, the UK’s leading digital banking solutions provider, ieDigital is launching a brand new...

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News Opinion -

Responsibilities of an executive sponsor in digital culture

As we look deeper into the role of an executive sponsor, here we are discussing seven significant responsibilities of an...

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Banking Technology -

How to Run Better Digital Banking Projects: Taking the right...

“Can we unlearn the damaging approach to such projects that have too much scope, too much complexity and are designed...

Read more