Author: Kevin Phillips
Making a case for digitalising customer collections...
Kevin Phillips outlines the benefits of digitalisation in the customer collections process, achieving a win-win scenario...Read more
The pitfalls of adopting a low-code development platform
Are low-code solutions the right way forward for your digital engagement platform creations, or just another 4GL fad...Read more
Home AI assistants – the next big thing in digital banking
Have you explored what role home AI assistants will play in your customers’ digital finance experience? Story by Kevin...Read more
How the iPhone X has changed the world of digital banking
Apple has changed the course of history for digital banking in one swift stroke. Kevin Phillips shares five ways the...Read more
Digital to help prevent motor finance market crash
While it seems as if rising demand for car credit is a licence to print money, the vehicle finance industry needs to be...Read more
Companies are looking for new ways to challenge hackers
As hackers become more adept, financial organisations are looking for new, more secure ways of allowing authorized users...Read more
How to deliver an innovative multi-vendor strategy
In my last blog, I discussed the problems that arise for any organisation that tries to deliver a multi-vendor, ‘best...Read more
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Top stories -
A combination of software and soft skills can go a long way towards helping vulnerable customers manage their debt....Read more
Allison Baxter provides four tips that will keep your customer firmly at the centre of your development project.Read more