Author: Kevin Phillips

Debt Collections Technology -

Making a case for digitalising customer collections...

Kevin Phillips outlines the benefits of digitalisation in the customer collections process, achieving a win-win scenario...

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Fintech Development -

The pitfalls of adopting a low-code development platform

Are low-code solutions the right way forward for your digital engagement platform creations, or just another 4GL fad...

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Banking Technology -

Home AI assistants – the next big thing in digital banking

Have you explored what role home AI assistants will play in your customers’ digital finance experience? Story by Kevin...

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Banking Technology -

How the iPhone X has changed the world of digital banking

Apple has changed the course of history for digital banking in one swift stroke. Kevin Phillips shares five ways the...

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Banking Technology -

What’s the scope for home AI assistants?

Smartphones are the most important consideration within the digital banking channel. What scope is there for AI...

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Motor Finance Technology -

Digital to help prevent motor finance market crash

While it seems as if rising demand for car credit is a licence to print money, the vehicle finance industry needs to be...

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Fintech Security Regulation -

Can we train bots to combat cybercrime?

Banks, building societies and other providers that use digital financial software are at the front of the queue when it...

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Motor Finance Technology -

Why dabbling in digital isn’t enough

Vehicle finance companies need to take a strategic approach to digital and adopt a joined-up digital finance platform to...

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Fintech Security Regulation -

Companies are looking for new ways to challenge hackers

As hackers become more adept, financial organisations are looking for new, more secure ways of allowing authorised users...

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Banking Technology -

How to deliver an innovative multi-vendor strategy

Kevin Phillips on how you can deliver an innovative digital engagement platform for your customers.

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Events -

UK Credit & Collections Conference 2019

ieDigital is exhibiting at the UK Credit & Collections Conference in the exciting city of Newcastle Upon Tyne. We hope...

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Fintech Development -

AI, ethics, and my week with Wanda

Francis Norton spends a week with Wanda, exploring the intricacies of getting AI right when it comes to software...

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Banking Technology -

How open banking can help building societies

Jerry Mulle explains the importance of communicating across multiple channels to ensure the customer journey is...

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