Thought leadership for a digitally engaged world
Back in 2013, our digital banking solutions expert Kevin Phillips wrote a blog on Zombie Banking which you can read below. Interestingly, the concerns which Kevin showed six years ago, are now taken into consideration by the FCA. To learn more about their new initiative to bring more fairness to the UK’s savings market and what it would mean for the current digital customer engagement, please read our latest blog on CP20-1 Single Easy Access Rate.
Digital banking is now evolving to cater for customers in debt. Banks are gradually awakening to realise that the digital channel is a strategic asset to their collections operation, as there is a rapid increase in the demand for non-secure loans and credit card debts.
A handful of industry expert guests from the ieDigital podcast share their opinions on financial services in 2019.
On World Mental Health Day 2019, Merlyn Holkar from Money and Mental Health was interviewed by Shaun Weston about challenges in financial services. What are the common impediments to vulnerable people managing their finances, and how might technology help?
FreeAgent CEO Ed Molyneux joins Shaun Weston to talk about open banking, data transparency, and SaaS for small businesses.
Cloud computing offers a path for building societies to realise their digital transformation dreams. Story by Clayton Locke.
Shaun Weston and Nick Murphy discuss GDPR and whether companies are taking it seriously enough. And whose data is it anyway?
Shaun Weston talks to Andy Bishop of Lloyds Banking Group about SME banking, and the potential for business banking to be digitally transformed.
Soft skills can help expedite digital transformation in financial services and beyond. Is everybody onboard? Shaun Weston considers some of the cultural challenges.
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