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Vehicle financing should be led by the customer experience

The key to navigating the next decade of motor finance is getting the customer experience right, and creating an ecosystem that benefits everybody.


The customer-centric models disrupting motor finance

The motor finance industry is changing, with emphasis on customer experience, and digital services are leading the charge.

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FCA ban should lead to innovation in motor finance technology

The FCA ban on motor finance discretionary commission models should be a wake-up call to focus on technology innovation in the buying process.

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How financial literacy can help those in problem debt

Financial literacy should never be underestimated. The UK government’s statutory debt repayment plan and Help to Save scheme should be supported, but time is of the essence.

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How being a nimble and agile building society can help your digital transformation.

A successful building society digital transformation requires a good technology partner, and a nimble and agile approach to working together.


What could challenger and incumbent banks build together?

The uncomfortable truth for many startups and incumbents is that they can learn from one another.