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2021 will be another year of financial innovation

Financial services have been through a rough 2020, with Brexit trade talks and Covid-19. What’s in store for 2021 and beyond?

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Spending wisely (and how technology helps)

Contactless is booming and people are eager to spend this Christmas. What role could technology play in making sure we don’t tip into the red? …

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Technology can lift vulnerable people out of financial exclusion

Technology is often seen as the elite tool for tech-savvy people, but financial inclusion is underpinned by technology. And the field is more fertile than …

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The importance of funding programmes and technology for cleaner air

Clean air funding programmes combined with software technology will play a big role in our fight against climate change, and it needs to be smooth …

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Savings goals, building societies and happy customers

Big banks adopted savings goals, among other digital services, to attract digital-savvy customers. Perhaps building societies have the tools to do it even better for …

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How behavioural nudges (and Marie Kondo) can help your digital transformation

Digital transformation takes a variety of people, personalities and behavioural nudges to make it happen. Mala Balakrishnan and Shankar Sundarrajan wrote a blog post called …