Shaun Weston outlines the broad improvements utility companies can make by embracing technology and better engaging with people.
Thought leadership for a digitally engaged world
Shaun Weston looks at the opportunity for community banks and credit unions to bridge the gap between digital and personal relationship building.
Building societies should look at what makes them different to appeal to customers in an increasingly digital financial services world, says Shaun Weston.
Shaun Weston writes about empathic banking, the true nature of collaboration, and how ‘co-parenting’ between incumbent financial institutions and startups can reap rewards.
The arguments against Touch ID and Face ID may have some technical grounds, but saying they aren’t secure enough doesn’t make practical sense, says Clayton Locke.
ieDigital covered motor finance, retail banking, AI, debt collection and software development in detail in 2018. But what were the most popular stories? Shaun Weston pulls the list together.
Simon Cadbury summarizes the key use cases and benefits of artificial intelligence for the motor finance sector.
How young people, with the help of digital banking and mobile devices, are starting to find their financial feet. Story by Adrian Westlake.
Technology is a small part of digital maturity, says Simon Cadbury. There’s more to transformation than simply embracing ‘digital’.