How utility companies can benefit by better engaging with people
Shaun Weston outlines the broad improvements utility companies can make by embracing technology and better engaging with people.
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Thought leadership for a digitally engaged world
How community banks can find the balance between personal and digital
Shaun Weston looks at the opportunity for community banks and credit unions to bridge the gap between digital and personal relationship building.
Building societies, customer-centricity, fintech and meditation
Building societies should look at what makes them different to appeal to customers in an increasingly digital financial services world, says Shaun Weston.
Empathic banking and the guardians of trust
Shaun Weston writes about empathic banking, the true nature of collaboration, and how ‘co-parenting’ between incumbent financial institutions and startups can reap rewards.
Are Apple’s biometrics secure enough?
The arguments against Touch ID and Face ID may have some technical grounds, but saying they aren’t secure enough doesn’t make practical sense, says Clayton Locke.
The ieDigital top 7 articles of 2018
ieDigital covered motor finance, retail banking, AI, debt collection and software development in detail in 2018. But what were the most popular stories? Shaun Weston pulls the list together.
How AI is changing the way we do business
Simon Cadbury summarizes the key use cases and benefits of artificial intelligence for the motor finance sector.
How pocket money works in the digital age
How young people, with the help of digital banking and mobile devices, are starting to find their financial feet. Story by Adrian Westlake.
It’s no longer right to talk about digital banking – just banking
Technology is a small part of digital maturity, says Simon Cadbury. There’s more to transformation than simply embracing ‘digital’.
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