2017 Household Credit Conference

ieDigital (formerly Intelligent Environments) sponsored the 2017 Household Credit Conference, which was held at the Nottingham Belfry Hotel on 5 October 2017.

The household credit conference is one of the biggest gatherings of water, energy and telco credit heads. It was attended by over 150 heads of collections, customer service and credit, and is regarded as one of the best opportunities to expand your network and gain insight into the latest thinking.

There were different sessions throughout the day, covering a range of topics under the following categories:

  • credit, billing and collections strategy
  • customer service
  • customer motivation.

A team from ieDigital attended the event and hosted a stand. Our very own Randy McFarlane, head of sales and partnerships, was on the panel discussing the topic of ‘Forming the Customer Contact Strategy’.

A member of our team provided a live stream of social media on the day, so please follow @ieDigitalFS to see what we got up to.

Event contacts

Abbie Crome
+44 (0)20 8614 9800