The ieDigital blog – Banking Technology

Banking Technology –

Building societies, customer-centricity, fintech and meditation

Building societies should look at what makes them different to appeal to customers in an increasingly digital financial services world, says Shaun Weston.

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Top stories -

Banking Technology -

Building societies, customer-centricity, fintech and...

Building societies should look at what makes them different to appeal to customers in an increasingly digital financial...

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Banking Technology -

Empathic banking and the guardians of trust

Shaun Weston writes about empathic banking, the true nature of collaboration, and how 'co-parenting' between incumbent...

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Banking Technology -

How pocket money works in the digital age

How young people, with the help of digital banking and mobile devices, are starting to find their financial feet. Story...

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Recent stories -

Banking Technology -

Millennials are rewriting the rule book for modern banking

To survive, banks will need to do more to cater for the digital demands of increasingly tech-savvy consumers.

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Banking Technology -

What’s the scope for home AI assistants?

Smartphones are now the most important consideration within the digital banking channel. We tap, swipe and pinch their...

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Banking Technology -

What’s driving investment in digital financial solutions?

When it comes to investment in digital financial solutions, financial services providers have to balance drivers with...

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Banking Technology -

Don’t let innovation drive your customers away

Today's pace of innovation is giving us more tech advances in even faster, offering banks an opportunity to delight...

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Banking Technology -

Voice recognition – a game-changer in digital banking?

For the digital banking sector, voice recognition will have a huge impact on how consumers interact with their financial...

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Banking Technology -

Should banks think more about customer experience?

The focus on customer experience in financial services has never been so intense, yet delivering on the demands and...

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Banking Technology -

Can Chatbots delight banking customers?

Chatbot technology allows banks and financial services companies to cut costs and scale up. However, there are plenty of...

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Banking Technology -

How to deliver an innovative multi-vendor strategy

In my last blog, I discussed the problems that arise for any organisation that tries to deliver a multi-vendor, ‘best...

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Banking Technology -

Extreme Convenience

Digital banking outages crop up every now and then, some worse than others. In this era of 24-hour banking, are we as...

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