The ieDigital blog – Banking Technology

Banking Technology –

How open banking can help building societies

Jerry Mulle explains the importance of communicating across multiple channels to ensure the customer journey is seamless, and the potential for open banking and building societies.

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Top stories -

Banking Technology -

How open banking can help building societies

Jerry Mulle explains the importance of communicating across multiple channels to ensure the customer journey is...

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Banking Technology -

Thinking (and banking) out of the box

Out-of-the-box functionality has the potential to fast-track your journey into improving customer experience, and the...

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Banking Technology -

Is transaction risk analysis important to anyone except...

Without careful oversight, transaction risk analysis, or TRA, could be a get-out clause for the providers, says Clayton...

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Recent stories -

Banking Technology -

It’s no longer right to talk about digital banking –...

Technology is a small part of digital maturity, says Simon Cadbury. There's more to transformation than simply embracing...

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Banking Technology -

Banks should use empathy to understand customer needs

Jerry Young suggests banks take a different approach to engaging with customers in using empathy rather than sympathy as...

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Banking Technology -

The evolution of Money Fitness for credit unions

Tom Stinton reveals how ieDigital’s approach to creating new digital experiences for credit unions led to the creation...

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Banking Technology -

Is your banking platform ready for the next generation?

Gen Zs are reaching 18. Discover why you need to win them over with seamless multi-channel banking. Story by Dale...

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Banking Technology -

Why building societies must embrace digital finance

Is your building society ready to become part of the digital revolution? Story by Maz Ahmad.

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Banking Technology -

Millennials ‘confused’ by building societies

Millennials don’t really know what a building society is, according to research from Intelligent Environments<

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Banking Technology -

Home AI assistants – the next big thing in digital banking

Have you explored what role home AI assistants will play in your customers’ digital finance experience? Story by Kevin...

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Banking Technology -

How the iPhone X has changed the world of digital banking

Apple has changed the course of history for digital banking in one swift stroke. Kevin Phillips shares five ways the...

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Banking Technology -

Millennials are rewriting the rule book for modern banking

Banks need to do more to cater for the digital demands of increasingly tech-savvy consumers, says Jerry Mulle.

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