The ieDigital blog – Banking Technology

Banking Technology –

How open banking can help building societies

Jerry Mulle explains the importance of communicating across multiple channels to ensure the customer journey is seamless, and the potential for open banking and building societies.

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Top stories -

Banking Technology -

How open banking can help building societies

Jerry Mulle explains the importance of communicating across multiple channels to ensure the customer journey is...

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Banking Technology -

Thinking (and banking) out of the box

Out-of-the-box functionality has the potential to fast-track your journey into improving customer experience, and the...

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Banking Technology -

Is transaction risk analysis important to anyone except...

Without careful oversight, transaction risk analysis, or TRA, could be a get-out clause for the providers, says Clayton...

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Recent stories -

Banking Technology -

What’s the scope for home AI assistants?

Smartphones are the most important consideration within the digital banking channel. What scope is there for AI...

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Banking Technology -

Why microservices will transform banking and financial...

After PSD2 becomes law, banks are going to need banking microservices that are fit for purpose. Story by Clayton Locke.

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Banking Technology -

Don’t let innovation drive your customers away

Today's pace of innovation is providing banks with opportunities to please customers with new products and services. But...

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Banking Technology -

Voice recognition – a game-changer in digital banking?

For the digital banking sector, voice recognition will have a huge impact on how consumers interact with their financial...

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Banking Technology -

Should banks think more about customer experience?

The focus on customer experience in financial services has never been so intense, yet delivering on the demands and...

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Banking Technology -

Can chatbots delight banking customers?

Chatbot technology allows banks and financial services companies to cut costs and scale up. However, there are plenty of...

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Banking Technology -

How to deliver an innovative multi-vendor strategy

Kevin Phillips on how you can deliver an innovative digital engagement platform for your customers.

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Banking Technology -

Tolerating digital banking downtime

In this era of 24-hour digital banking, are we as tolerant as we used to be? Story by Geoff Walsh.

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Banking Technology -

Which biometrics technology is right for me?

Are you looking at adopting biometrics technology in financial services? What should you consider when choosing your...

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