The ieDigital blog – Debt Collections Technology

Debt Collections Technology –

Software and soft skills for a more human approach to debt collection

A combination of software and soft skills can go a long way towards helping vulnerable customers manage their debt. Story by Shaun Weston.

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Top stories -

Debt Collections Technology -

Software and soft skills for a more human approach to debt...

A combination of software and soft skills can go a long way towards helping vulnerable customers manage their debt....

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Debt Collections Technology -

Making a case for digitalising customer collections...

Kevin Phillips outlines the benefits of digitalisation in the customer collections process, achieving a win-win scenario...

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Debt Collections Technology -

How utility companies can benefit by better engaging with...

Shaun Weston outlines the broad improvements utility companies can make by embracing technology and better engaging with...

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Recent stories -

Debt Collections Technology -

Making debt collection solutions human

What turns a good debt collection platform into a great debt collection platform? Adrian Westlake says the answer is...

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Debt Collections Technology -

Collection industry focuses on vulnerability

Finding the right debt collections solution is vital, and the pressure on businesses will only increase as awareness of...

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Debt Collections Technology -

The collections process – evolution before revolution

Investment in digital technologies is one way to improve the collections process, says David Webber.

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Debt Collections Technology -

Debt collection – an area in need of the digital touch

User-friendly debt collection technology leads to more people making more payments, as Tom Stanton explains.

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Debt Collections Technology -

Digital debt collections: How to win back customer...

By making the digital debt collection process self-service and in real-time across all digital channels, you can make...

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