The ieDigital blog – Debt Collections Technology

Debt Collections Technology –

How can a digital channel support customers with an overdraft in Collections?

Digital banking is now evolving to cater for customers in debt. Banks are gradually awakening to realise that the digital channel is a strategic asset to their collections operation, as there is a rapid increase in the demand for non-secure loans and credit card debts.

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Top stories -

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How can a digital channel support customers with an...

Digital banking is now evolving to cater for customers in debt. Banks are gradually awakening to realise that the...

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Debt Collections Technology -

Mental health and financial services, with Merlyn Holkar

On World Mental Health Day 2019, Merlyn Holkar from Money and Mental Health was interviewed by Shaun Weston about...

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Helping people manage debt with technology

Mark Buckley from the Credit Services Association discusses the top topics for UKCCC 2019 with Shaun Weston.

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Recent stories -

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Utilities: Solving the problem of collections

Simon Cadbury outlines debt collection solutions for the utilities sector.

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Supporting vulnerable customers, and making a difference...

What support does a financially vulnerable customer need, and what digital processes can help? Article by Simon Cadbury.

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Defining to identify – how best to identify a vulnerable...

Correctly defining and identifying vulnerable customers is a challenge, but there are solutions. Story by Simon Cadbury.

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Making debt collection solutions human

What turns a good debt collection platform into a great debt collection platform? Adrian Westlake says the answer is...

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Collection industry focuses on vulnerability

Finding the right debt collections solution is vital, and the pressure on businesses will only increase as awareness of...

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The collections process – evolution before revolution

Investment in digital technologies is one way to improve the collections process, says David Webber.

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Debt collection – an area in need of the digital touch

User-friendly debt collection technology leads to more people making more payments, as Tom Stanton explains.

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Digital debt collections: How to win back customer...

By making the digital debt collection process self-service and in real-time across all digital channels, you can make...

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