The ieDigital blog – Debt Collections Technology

Debt Collections Technology –

Mental health and financial services, with Merlyn Holkar

On World Mental Health Day 2019, Merlyn Holkar from Money and Mental Health was interviewed by Shaun Weston about challenges in financial services. What are the common impediments to vulnerable people managing their finances, and how might technology help?

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Top stories -

Debt Collections Technology -

Mental health and financial services, with Merlyn Holkar

On World Mental Health Day 2019, Merlyn Holkar from Money and Mental Health was interviewed by Shaun Weston about...

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Debt Collections Technology -

Helping people manage debt with technology

Mark Buckley from the Credit Services Association discusses the top topics for UKCCC 2019 with Shaun Weston.

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Debt Collections Technology -

Software and soft skills for a more human approach to debt...

A combination of software and soft skills can go a long way towards helping vulnerable customers manage their debt....

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Recent stories -

Debt Collections Technology -

Supporting vulnerable customers, and making a difference...

What support does a financially vulnerable customer need, and what digital processes can help? Article by Simon Cadbury.

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Debt Collections Technology -

Defining to identify – how best to identify a vulnerable...

Correctly defining and identifying vulnerable customers is a challenge, but there are solutions. Story by Simon Cadbury.

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Debt Collections Technology -

Making debt collection solutions human

What turns a good debt collection platform into a great debt collection platform? Adrian Westlake says the answer is...

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Debt Collections Technology -

Collection industry focuses on vulnerability

Finding the right debt collections solution is vital, and the pressure on businesses will only increase as awareness of...

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Debt Collections Technology -

The collections process – evolution before revolution

Investment in digital technologies is one way to improve the collections process, says David Webber.

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Debt Collections Technology -

Debt collection – an area in need of the digital touch

User-friendly debt collection technology leads to more people making more payments, as Tom Stanton explains.

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Debt Collections Technology -

Digital debt collections: How to win back customer...

By making the digital debt collection process self-service and in real-time across all digital channels, you can make...

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