The ieDigital blog – thought leadership for a digitally engaged world.

News Opinion –

What does CP20/1 Single Easy Access Rate Regulation mean for Digital Customer Engagement?

“Competition is not working well for many of the 40 million people who hold easy access savings accounts. Our proposals would prevent firms from reducing interest rates over time and mean competition benefits all savers, not just new ones.” – FCA, Jan 2020.

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Top stories -

News Opinion -

What does CP20/1 Single Easy Access Rate Regulation mean for...

“Competition is not working well for many of the 40 million people who hold easy access savings accounts. Our...

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News Opinion -

Can you avoid becoming another banking zombie?

Back in 2013, our digital banking solutions expert Kevin Phillips wrote a blog on Zombie Banking which you can read...

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Debt Collections Technology -

How can a digital channel support customers with an...

Digital banking is now evolving to cater customers in debt. Banks are gradually awakening to realise that the digital...

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Recent stories -

News Opinion -

Predictions for finserv in 2015 – focusing on the customer

Switching, mobile banking and targeted services – financial providers can expect a year of change, says Simon Cadbury,...

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Fintech Security Regulation -

Social authentication – ‘bring your own...

The ability to log in with Facebook, Google and other third party sites provides exciting potential for improving the...

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Fintech Security Regulation -

Changing security fortress mentality of banking software

In future, we will see less separation between the parts of software that are concerned with ‘security’ and the...

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Debt Collections Technology -

Digital debt collections: How to win back customer...

By making the digital debt collection process self-service and in real-time across all digital channels, you can make...

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Fintech Development -

One smart ring to rule them all

Elisabetta Torretti looks at whether the new NFC and Bluetooth smart rings will soon be used for contactless payments...

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Fintech Development -

Accessibility and Responsible Mobile App Development

The DDA is struggling to extend its reach across advances in tech. App development is responsible and...

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Banking Technology -

Are young people the future of digital banking?

We need to understand the perceptions young people have of digital banking, says David Webber, so financial institutions...

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Fintech Development -

As easy to use as Amazon?

Customers expect their digital banking experience to be as easy and straightforward as their other online experiences,...

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Fintech Development -

Google Glass – your wearable bank

Google Glass, a computer integrated into a pair of spectacles, could redefine our relationship with the digital world....

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