The ieDigital blog – thought leadership for a digitally engaged world.

Debt Collections Technology –

How utility companies can benefit by better engaging with people

Shaun Weston outlines the broad improvements utility companies can make by embracing technology and better engaging with people.

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Top stories -

Debt Collections Technology -

How utility companies can benefit by better engaging with...

Shaun Weston outlines the broad improvements utility companies can make by embracing technology and better engaging with...

Read more
Wealth Management Technology -

How community banks can find the balance between personal...

Shaun Weston looks at the opportunity for community banks and credit unions to bridge the gap between digital and...

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Banking Technology -

Building societies, customer-centricity, fintech and...

Building societies should look at what makes them different to appeal to customers in an increasingly digital financial...

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Recent stories -

Banking Technology -

Banks should use empathy to understand customer needs

Jerry Young suggests banks take a different approach to engaging with customers in using empathy rather than sympathy as...

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Motor Finance Technology -

BMW’s personal assistant heralds a new era for motor...

BMW recently announced its Intelligent Personal Assistant. Simon Cadbury explores the benefits of voice technology for...

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Fintech Development -

Beyond fitness for use – quality and the value chain

Francis Norton on how quality is about the corporate value chain, and how effectively our work and arrangements fit in...

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News Opinion -

Will anyone ever successfully emulate the Finovate model?

The pros and cons of the Finovate model according to Simon Cadbury, and the emerging technologies that could benefit...

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News Opinion -

Empathic banking – day two at FinovateFall 2018

Jerry Young closes day two with a roundup of FinovateFall 2018 in New York, which brings to an end 79 product...

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Banking Technology -

The evolution of Money Fitness for credit unions

Tom Stinton reveals how ieDigital’s approach to creating new digital experiences for credit unions led to the creation...

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News Opinion -

What I learned on day one of FinovateFall 2018

Simon Cadbury rounds up day one of FinovateFall 2018 from New York, where the likes of PasswordPing and Bucket are...

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Fintech Development -

Empathetic design – using UX to step into your...

To create products that connect with people, it's important to be empathetic to their needs. Adrian Westlake explores...

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Banking Technology -

Is your banking platform ready for the next generation?

Gen Zs are reaching 18. Discover why you need to win them over with seamless multi-channel banking. Story by Dale...

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