The ieDigital blog – thought leadership for a digitally engaged world.
Shaun Weston outlines the broad improvements utility companies can make by embracing technology and better engaging with people.
Top stories -
How utility companies can benefit by better engaging with...
Shaun Weston outlines the broad improvements utility companies can make by embracing technology and better engaging with...Read more
How community banks can find the balance between personal...
Shaun Weston looks at the opportunity for community banks and credit unions to bridge the gap between digital and...Read more
Building societies, customer-centricity, fintech and...
Building societies should look at what makes them different to appeal to customers in an increasingly digital financial...Read more
Recent stories -
Banks should use empathy to understand customer needs
Jerry Young suggests banks take a different approach to engaging with customers in using empathy rather than sympathy as...Read more
BMW’s personal assistant heralds a new era for motor...
BMW recently announced its Intelligent Personal Assistant. Simon Cadbury explores the benefits of voice technology for...Read more
Beyond fitness for use – quality and the value chain
Francis Norton on how quality is about the corporate value chain, and how effectively our work and arrangements fit in...Read more
Will anyone ever successfully emulate the Finovate model?
The pros and cons of the Finovate model according to Simon Cadbury, and the emerging technologies that could benefit...Read more
Is your banking platform ready for the next generation?
Gen Zs are reaching 18. Discover why you need to win them over with seamless multi-channel banking. Story by Dale...Read more