What we do for

Credit & collections operations

Deliver better outcomes with digital self-service collections

Engage with customers with our non-confrontational digital debt collection solutions. Interact Collect works with your existing strategies, allowing customers in arrears to make more successful repayment promises and arrangements. Improve your collection rates, reduce the cost to collect and free up contact centre staff to better serve and communicate with your customers, whatever their financial situation.
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How we help

1

A digital first approach

Boost your collections performance with a digital channel that gives your customers a non-confrontational experience. Sweep up early arrears cases with compliant, easy to follow journeys that utilise your existing collection strategies.
2

Deliver better outcomes for customer arrears and collections

Treat customers fairly and let them resolve their arrears at a time that suits them, 24/7. The right digital channel delivers higher collection rates, recovers more debt and increases customer loyalty and retention.
3

Help grow your business

Handle more cases successfully and increase operational efficiency with time to concentrate on customers with more difficult circumstances. Support vulnerable customers, keep up with regulatory change and deliver the right outcomes for all of your customers.

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