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Blog

Being an emotionally intelligent business will help people in financial debt

Emotional intelligence can play a part in relieving financial pressure on vulnerable customers, and improve how your business innovates. What role does emotional intelligence play …

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Newsroom

ieDigital & Mambu Work to Simplify Transition to Cloud-Based Banking Technology

ieDigital and Mambu combine financial technology expertise to enhance and step-up the digital banking experiences. The fintechs make it easier for financial services providers to …

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Blog

Our top 3 focus points for a successful self-serve strategy

Many customers want to manage their finances using self-service facilities. Here are three highlights to get your self-serve strategy started. We talk a lot about …

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Blog

Attracting Gen Z banking customers with more authentic services

Get your digital products and services right and you may have a Gen Z customer for life (or at least until you get it wrong). …

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Blog

Customer engagement is complicated, but only if you complicate it

The focus of how we invite people to see our business should be built around personalisation and customer engagement, where people walk the path they want to walk.

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Blog

The benefits of a local approach to digital banking services

Building societies should leverage an understanding of data to ensure relevant, localised and personalised digital banking services for members.

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