The ieDigital blog – thought leadership for a digitally engaged world.

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Empathetic design – using UX to step into your customer’s shoes

To create products that connect with people, it’s important to be empathetic to their needs. Adrian Westlake explores the difference empathy can play in great UX design.

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Top stories -

BLOG -

Empathetic design – using UX to step into your...

To create products that connect with people, it's important to be empathetic to their needs. Adrian Westlake explores...

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BLOG -

Is your banking platform ready for the next generation?

Gen Zs are reaching 18. Discover why you need to win them over with seamless multi-channel banking. Story by Dale...

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Recent stories -

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What I learned on day one of FinovateFall 2018

Simon Cadbury rounds up day one of FinovateFall 2018 from New York, where the likes of PasswordPing and Bucket are...

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BLOG -

Empathetic design – using UX to step into your...

To create products that connect with people, it's important to be empathetic to their needs. Adrian Westlake explores...

Read more
BLOG -

Is your banking platform ready for the next generation?

Gen Zs are reaching 18. Discover why you need to win them over with seamless multi-channel banking. Story by Dale...

Read more
BLOG -

The pitfalls of adopting a low-code development platform

Are low-code solutions the right way forward for your digital engagement platform creations, or just another 4GL fad...

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2018: A new road for motor finance software?

Maz Ahmad explores the trends that will transform motor finance in 2018, and looks at emerging opportunities and...

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Why building societies must embrace digital finance

Digital is a great opportunity. Is your building society ready to become part of the digital revolution? Story by Maz...

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How financial technology is helping to shape digital...

Read about the new technologies that banks are increasingly adopting and explore the opportunities they bring to digital...

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Utilities: Solving the Problem of Collections

More than two million households are now in debt to their energy supplier, collectively owing over £318 million.

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How home AI assistants can become the next big thing in...

Have you explored what role home AI assistants will play in your customers’ digital finance experience?

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