challenging market leaders for
digital banking platforms

Ovum, an independent analyst and consultancy firm headquartered in London, has recently included ieDigital in its Decision Matrix report. The Ovum Decision Matrix report is a reference guide for banks and financial institutions searching for a digital banking platform.


ieDigital’s Interact Digital Banking Engagement Platform offers a full customer life cycle product, from onboarding to collections and debt management. Few other players target debt management, and it’s where ieDigital has shown significant success.

The platform uses customer device registration, two-factor ID, including biometrics, device and server synchronization, and a remote wipe facility.


Interact is in deployment with a number of banks, and ieDigital has shown significant growth with tier one banks. The largest deployment supports two million users and has a proven capability of handling over 5,000 concurrent users.

ieDigital provides financial institutions with a digital banking platform capable of offering a set of tools that banks need, with specialism in customer-centric banking. As a result, it is a market challenger.


Ovum has provided a reference guide for digital banking platform providers by profiling the leading vendors, their platforms, and their positioning. This ODM provides a quantitative and qualitative representation of Ovum’s view of the competitive digital banking platform market on a global level.

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