Cutting-edge research for modern leaders in financial services.

Research papers –

Five ways AI is changing motor finance

Simon Cadbury looks at use cases for game-changing AI in financial services, and suggests it’s time to place your trust in its power and potential.

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Research papers -

Customer success story: A first for vehicle finance

MotoNovo offers a complete digital omni-channel, self-service customer solution in vehicle finance. Read how its...

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Research papers -

A Journey of a Thousand Miles

How customer self-serve facilities can be the first step on a growth journey for finance houses locked in by...

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How collections can embrace disruptive technology

In this paper, we will examine where digital financial solutions will supplant traditional channels, where it can...

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Quantifying and solving the utilities collection challenge

Utilites companies face disadvantages compared with lending businesses when it comes to collections activity. The...

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Are bots ready to be bankers?

Simon Cadbury, head of strategy & innovation, ieDigital, looks at the potential of artificial intelligence (AI) in the...

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The Digital Banking Club ‘Power 50’ (2016...

The who's who of digital banking 2016 power 50 awards, sponsored by ieDigital.

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How collections has become part of customer service

Jerry Mulle examines how and why collection has become part of customer service, looking at the challenges and...

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How digital can help motor finance providers seize...

Simon Cadbury explores how digital can strengthen relationships and drive product innovation within the motor finance...

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Fintech – friend or foe to the world of financial...

What is fintech and why are traditional financial institutions so fearful of it? Simon Cadbury looks at how they can...

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