Tag: empathic banking

Blog -

The ieDigital top 7 articles of 2018

ieDigital covered motor finance, retail banking, AI, debt collection and software development in detail in 2018. But...

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Blog -

Banks should use empathy to understand customer needs

Jerry Young suggests banks take a different approach to engaging with customers in using empathy rather than sympathy as...

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Blog -

Empathic banking – day two at FinovateFall 2018

Jerry Young closes day two with a roundup of FinovateFall 2018 in New York, which brings to an end 79 product...

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Top stories -

Blog -

Are Apple’s biometrics secure enough?

The arguments against Touch ID and Face ID may have some technical grounds, but saying they aren’t secure enough...

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Blog -

The ieDigital top 7 articles of 2018

ieDigital covered motor finance, retail banking, AI, debt collection and software development in detail in 2018. But...

Read more
Research papers -

Five ways AI is changing motor finance

Simon Cadbury looks at use cases for game-changing AI in financial services, and suggests it's time to place your trust...

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