Insights
How digital channels can assist the financially vulnerable
Finance providers have had two-and-a-half years to ensure they have processes and systems in place to help those who might be deemed as financially…
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Building Societies
Help your members to save more efficiently by providing easy access to all the services they need online. The Interact Application Suite makes it easy for new members to apply for accounts, deposit funds and self-serve. Our building society software gives them everything they need at their fingertips.
Help your members to save more efficiently by providing easy access to all the services they need online. The Interact Application Suite makes it easy for new members to apply for accounts, deposit funds and self-serve. Our building society software gives them everything they need at their fingertips.
This starts with evolving the customer experience from product based to customer-need conversations.
ieDigital provides you with the solutions to help you surround the customer with meaningful proactive experiences that deliver personalised interactions that matter most to the customer.
Automate and simplify key processes, free colleague expertise to support members who really need it most.
Building Societies solutions
Our building society software works with your existing systems to improve usability. This means the focus is on the member and allows you to deliver the experience they deserve.
Learn moreGive your members a digital channel to match the human interaction they experience with the Society. Whether applying, depositing, or simply updating personal information, your members can interact with you wherever and whenever they need to.
Learn moreScrap physical signatures and deliver ultra-fast account origination. We provide next-generation features such as biometric authentication, live chat, and self-service, to help become a more modern, efficient building society.
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Customer Success Stories
With five branches within the West Midlands, Dudley Building Society was limited to offering traditional branch-based services to regional members. It recognised that members across the whole country needed improved and remote access to savings and banking services.
Customer Success Story
Customer Success Stories
They needed a functionally rich solution that would integrate seamlessly, with real-time transactions, with their credit card back office system provided by TSYS.
Customer Success Story
Customer Success Stories
Creating and owning an entire banking infrastructure is a mammoth undertaking, yet this was the requirement when the supermarket bank became independent of the high street bank that once provided their IT estate. Critical to their future success would be the selection of digital banking capability.
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Finance providers have had two-and-a-half years to ensure they have processes and systems in place to help those who might be deemed as financially…
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The motor finance operating environment is changing rapidly. Indeed, the entire sector is on the cusp of a revolution when it comes to the…
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The automotive market is in the midst of a seismic shake-up. How can lenders and other key players in the sector respond?
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Building societies are often seen as much more community-focused than their banking counterparts. They are often “local” to the geographical area that they serve,…
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Platform
A suite of pre-built pre integrated easy to configure services that work alongside your system.
Modules
with Interact Acquire
Easy onboarding and personalised account management without visiting a branch.
with Interact Switch
Increase mortgage retention rates allowing customers to compare multiple mortgage products.
with Interact Connect
Self-service banking giving customers full control of their products and services.
with Interact Collect
Improve collection performance with a fully customisable self-service platform.