Insights
How digital channels can assist the financially vulnerable
Finance providers have had two-and-a-half years to ensure they have processes and systems in place to help those who might be deemed as financially…
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Debt Collection
Engage with customers with our non-confrontational digital debt collection software. Interact Collect works with your existing strategies, allowing customers in arrears to make more successful repayment promises and arrangements. Improve your collection rates, reduce the cost to collect and free up contact centre staff to better serve and communicate with your customers, whatever their financial situation.
Engage with customers with our non-confrontational digital debt collection software. Interact Collect works with your existing strategies, allowing customers in arrears to make more successful repayment promises and arrangements. Improve your collection rates, reduce the cost to collect and free up contact centre staff to better serve and communicate with your customers, whatever their financial situation.
Banking Challenges
Debt Collection solutions
Give your customers a simpler route to lending. Our application process allows agreements to be set up in minutes.
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Customer Success Stories
Critical to their future success would be the selection of digital banking capability. Security, resilience, high availability and performance were of course critical to success, but in addition the supermarket bank needed to give their customers superior digital banking solutions, rich in functionality.
Customer success story
Customer Success Stories
Until the summer of 2021, DF Capital’s interactive channels included telephony and secure messaging, but needed to offer more flexibility to meet customer expectations. Following feedback from its savings account holders, the business decided to enhance the functionality of its digital self-serve capabilities.
Customer success story
Customer Success Stories
MotoNovo Finance’s plans for growth required a digital-first customer engagement strategy that could scale to meet the expected massive increase in customers.
Customer success storyRelated content
Insights
Finance providers have had two-and-a-half years to ensure they have processes and systems in place to help those who might be deemed as financially…
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Your finance experience could help your automotive brand stand out in an increasingly crowded market. Here’s how.
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The motor finance operating environment is changing rapidly. Indeed, the entire sector is on the cusp of a revolution when it comes to the…
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Insights
The automotive market is in the midst of a seismic shake-up. How can lenders and other key players in the sector respond?
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Building societies are often seen as much more community-focused than their banking counterparts. They are often “local” to the geographical area that they serve,…
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Platform
A suite of pre-built pre integrated easy to configure services that work alongside your system.
Modules
with Interact Acquire
Easy onboarding and personalised account management without visiting a branch.
with Interact Switch
Increase mortgage retention rates allowing customers to compare multiple mortgage products.
with Interact Connect
Self-service banking giving customers full control of their products and services.
with Interact Collect
Improve collection performance with a fully customisable self-service platform.