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Suffolk Building Society partners with ieDigital for its new eSavings platform
March 23rd, 2023 – ieDigital has been selected by Suffolk Building Society as its partner for a new eSavings platform. The digital platform will…
Read moreDebt Collection
Engage with customers with our non-confrontational digital debt collection software. Interact Collect works with your existing strategies, allowing customers in arrears to make more successful repayment promises and arrangements. Improve your collection rates, reduce the cost to collect and free up contact centre staff to better serve and communicate with your customers, whatever their financial situation.
Engage with customers with our non-confrontational digital debt collection software. Interact Collect works with your existing strategies, allowing customers in arrears to make more successful repayment promises and arrangements. Improve your collection rates, reduce the cost to collect and free up contact centre staff to better serve and communicate with your customers, whatever their financial situation.
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Customer Success Stories
Critical to their future success would be the selection of digital banking capability. Security, resilience, high availability and performance were of course critical to success, but in addition the supermarket bank needed to give their customers superior digital banking solutions, rich in functionality.
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Until the summer of 2021, DF Capital’s interactive channels included telephony and secure messaging, but needed to offer more flexibility to meet customer expectations. Following feedback from its savings account holders, the business decided to enhance the functionality of its digital self-serve capabilities.
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MotoNovo Finance’s plans for growth required a digital-first customer engagement strategy that could scale to meet the expected massive increase in customers.
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Press
March 23rd, 2023 – ieDigital has been selected by Suffolk Building Society as its partner for a new eSavings platform. The digital platform will…
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Discover how the customer experience provided by digital banking apps helps consumers’ efforts to save money.
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