Insights
How digital channels can assist the financially vulnerable
Finance providers have had two-and-a-half years to ensure they have processes and systems in place to help those who might be deemed as financially…
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Platform
Our fully personalised origination software allows customers to open an account without having to visit the branch.
Our fully personalised origination software allows customers to open an account without having to visit the branch.
Key features of
Interact Acquire helps you improve customer growth rates. Our platform delivers a complete, straight-through customer experience with automated referral handling.
Interact Acquire both decouples and integrates the front end customer experience with all existing back-office systems, contact centre and branch operations.
Allow customers to start, save & return later to complete their applications in any channel.
With workflow and decision automation to support referrals and manage credit risk, Interact Acquire helps lower the cost of origination and improves staff efficiency.
Interact Acquire provides a scalable architecture which expands as new devices emerge providing an evolving roadmap of new features.
Our Interact lending origination facility enables banks and other finance companies to provide superb digital lending solutions.
Interact Acquire provides an intuitive onboading and account opening process in under 4 minutes. With a fully integrated KYC process and the ability to upload digital documents across mobile and web, it’s never been easier to acquire new customers.
Interact Acquire helps you improve customer growth rates. Our platform delivers a complete, straight-through customer experience with automated referral handling.
With workflow and decision automation to support referrals and manage credit risk, Interact Acquire helps lower the cost of origination and improves staff efficiency.
Interact Acquire both decouples and integrates the front end customer experience with all existing back-office systems, contact centre and branch operations.
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Customer Success Stories
Critical to their future success would be the selection of digital banking capability. Security, resilience, high availability and performance were of course critical to success, but in addition the supermarket bank needed to give their customers superior digital banking solutions, rich in functionality.
Customer success story
Customer Success Stories
Until the summer of 2021, DF Capital’s interactive channels included telephony and secure messaging, but needed to offer more flexibility to meet customer expectations. Following feedback from its savings account holders, the business decided to enhance the functionality of its digital self-serve capabilities.
Customer success story
Customer Success Stories
MotoNovo Finance’s plans for growth required a digital-first customer engagement strategy that could scale to meet the expected massive increase in customers.
Customer success storyRelated content
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Platform
A suite of pre-built pre integrated easy to configure services that work alongside your system.
Modules
with Interact Acquire
Easy onboarding and personalised account management without visiting a branch.
with Interact Switch
Increase mortgage retention rates allowing customers to compare multiple mortgage products.
with Interact Connect
Self-service banking giving customers full control of their products and services.
with Interact Collect
Improve collection performance with a fully customisable self-service platform.