Insights
How digital channels can assist the financially vulnerable
Finance providers have had two-and-a-half years to ensure they have processes and systems in place to help those who might be deemed as financially…
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Banking
We provide secure, cloud-based solutions that are tailored for banks. Give your customers the services they deserve, with the Interact Application Suite.
We provide secure, cloud-based solutions that are tailored for banks. Give your customers the services they deserve, with the Interact Application Suite.
Finance can be a long and tedious process. ieDigital provides you with the solutions to automate and simplify your lending process, so you can focus on what matters most – delivering the best customer experience
Our Interact lending origination facility enables banks and other finance companies to provide superb digital lending solutions.
Banking solutions
Stop being restricted by legacy systems. Quickly deliver the experience your customers deserve.
Learn moreContinue to innovate and adapt. Rapidly update your banking software to keep up to date with the fast-moving world of digital banking.
Learn moreGive your customers better ways to connect. Allow your customers to choose how to communicate through chat, voice, message and social media.
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ieDigital is an application software provider that offers an end-to-end digital financing solution. From enquiry to funding, we help you optimise every stage of your customer journey, so that you can deliver the best customer experience at maximum efficiency.
Our goal is to offer control over the financing process, so you can provide a better lending experience for your customers. That’s why we’ve developed a suite of intelligent tools that offer fast and flexible access to accurate data. With ieDigital, there are no more spreadsheets and manual tasks!
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Customer Success Stories
Critical to their future success would be the selection of digital banking capability. Security, resilience, high availability and performance were of course critical to success, but in addition the supermarket bank needed to give their customers superior digital banking solutions, rich in functionality.
Customer success story
Customer Success Stories
Until the summer of 2021, DF Capital’s interactive channels included telephony and secure messaging, but needed to offer more flexibility to meet customer expectations. Following feedback from its savings account holders, the business decided to enhance the functionality of its digital self-serve capabilities.
Customer success story
Customer Success Stories
MotoNovo Finance’s plans for growth required a digital-first customer engagement strategy that could scale to meet the expected massive increase in customers.
Customer success storyRelated content
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Platform
A suite of pre-built pre integrated easy to configure services that work alongside your system.
Modules
with Interact Acquire
Easy onboarding and personalised account management without visiting a branch.
with Interact Switch
Increase mortgage retention rates allowing customers to compare multiple mortgage products.
with Interact Connect
Self-service banking giving customers full control of their products and services.
with Interact Collect
Improve collection performance with a fully customisable self-service platform.