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Platform

Interact Application Suite

A suite of pre-built pre integrated easy to configure services that work alongside your system.

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We provide financial services providers, including banks and building societies with the option to greatly enhance their customer-facing digital platforms in an efficient, cost-effective manner.

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Platform

Self-service banking

With Interact Connect

Put your customers in full control of their products and services. Interact Connect tailors the digital banking experience with your customer’s needs.

Put your customers in full control of their products and services. Interact Connect tailors the digital banking experience with your customer’s needs.

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Key features of

Interact Connect

ICONS 16
Omni-channel engagement

Personalise product offers to individual customers while they use services on their account.

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View all products and transactions

Set business rules for products and accounts to support AML processes and reduce fraud.

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Secure customer communication

Immediate interaction online that feels personal. Our secure portal gives customers access to all of their accounts online, allowing customers to reach out on their terms via live chat.

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Pre-integrated to all major core banking providers

With our pre-integrated, industry standardised digital service, Interact Connect is easy to configure and quick to customise to your needs. Interact Connect can be implemented in weeks, not months.

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Strong customer authentication

Interact Connect is a ready to go, fully secure platform that meets PCI, DSS and SCA compliance, complete with 24/7 support.

ICONS 5
Payments and transfers

Take payments and reduce arrears with a range of money-management tools, helping customers with their financial well-being.

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Create opportunities to cross-sell and upsell

Personalise product offers to individual customers while they use services on their account.

               
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Increase your customer engagement

Immediate interaction online that feels personal. Our secure portal gives customers access to all of their accounts online, allowing customers to reach out on their terms via live chat.

               
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Get up and running in record time

With our pre-integrated, industry standardised digital service, Interact Connect is easy to configure and quick to customise to your needs. Interact Connect can be implemented in weeks, not months.

               
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A ready to go, fully secure and compliant platform

Interact Connect is a ready to go, fully secure platform that meets PCI, DSS and SCA compliance, complete with 24/7 support.

               
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For more information about Interact Connect, download our user guide below.


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