Insights
Who on earth would use core banking for their digital transformation?
Core banking systems and digital banking suites are very different beasts. They may both be software genres, but they change at such different speeds…
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Platform
Put your customers in full control of their products and services. Interact Connect tailors the digital banking experience with your customer’s needs.
Put your customers in full control of their products and services. Interact Connect tailors the digital banking experience with your customer’s needs.
Key features of
Personalise product offers to individual customers while they use services on their account.
Set business rules for products and accounts to support AML processes and reduce fraud.
Immediate interaction online that feels personal. Our secure portal gives customers access to all of their accounts online, allowing customers to reach out on their terms via live chat.
With our pre-integrated, industry standardised digital service, Interact Connect is easy to configure and quick to customise to your needs. Interact Connect can be implemented in weeks, not months.
Interact Connect is a ready to go, fully secure platform that meets PCI, DSS and SCA compliance, complete with 24/7 support.
Take payments and reduce arrears with a range of money-management tools, helping customers with their financial well-being.
Personalise product offers to individual customers while they use services on their account.
Immediate interaction online that feels personal. Our secure portal gives customers access to all of their accounts online, allowing customers to reach out on their terms via live chat.
With our pre-integrated, industry standardised digital service, Interact Connect is easy to configure and quick to customise to your needs. Interact Connect can be implemented in weeks, not months.
Interact Connect is a ready to go, fully secure platform that meets PCI, DSS and SCA compliance, complete with 24/7 support.
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For more information about Interact Connect, download our user guide below.
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Customer Success Stories
Critical to their future success would be the selection of digital banking capability. Security, resilience, high availability and performance were of course critical to success, but in addition the supermarket bank needed to give their customers superior digital banking solutions, rich in functionality.
Customer success story
Customer Success Stories
Until the summer of 2021, DF Capital’s interactive channels included telephony and secure messaging, but needed to offer more flexibility to meet customer expectations. Following feedback from its savings account holders, the business decided to enhance the functionality of its digital self-serve capabilities.
Customer success story
Customer Success Stories
MotoNovo Finance’s plans for growth required a digital-first customer engagement strategy that could scale to meet the expected massive increase in customers.
Customer success storyRelated content
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Platform
A suite of pre-built pre integrated easy to configure services that work alongside your system.
Modules
Customer onboarding with
Easy onboarding and personalised account management without visiting a branch.
Mortgage lending with
Increase mortgage retention rates allowing customers to compare multiple mortgage products.
Self-service banking with
Self-service banking giving customers full control of their products and services.
Collection management with
Improve collection performance with a fully customisable self-service platform.