Insights
The Building Societies Annual Conference 2023
Earlier this month, ieDigital had the pleasure of attending the Building Societies Annual Conference in Liverpool. Over 700 attendees, 50 exhibitors and 70 speakers…
Read more
Platform
Put your customers in full control of their products and services. Interact Connect tailors the digital banking experience with your customer’s needs.
Put your customers in full control of their products and services. Interact Connect tailors the digital banking experience with your customer’s needs.
Key features of
Personalise product offers to individual customers while they use services on their account.
Set business rules for products and accounts to support AML processes and reduce fraud.
Immediate interaction online that feels personal. Our secure portal gives customers access to all of their accounts online, allowing customers to reach out on their terms via live chat.
With our pre-integrated, industry standardised digital service, Interact Connect is easy to configure and quick to customise to your needs. Interact Connect can be implemented in weeks, not months.
Interact Connect is a ready to go, fully secure platform that meets PCI, DSS and SCA compliance, complete with 24/7 support.
Take payments and reduce arrears with a range of money-management tools, helping customers with their financial well-being.
Personalise product offers to individual customers while they use services on their account.
Immediate interaction online that feels personal. Our secure portal gives customers access to all of their accounts online, allowing customers to reach out on their terms via live chat.
With our pre-integrated, industry standardised digital service, Interact Connect is easy to configure and quick to customise to your needs. Interact Connect can be implemented in weeks, not months.
Interact Connect is a ready to go, fully secure platform that meets PCI, DSS and SCA compliance, complete with 24/7 support.
Ebook
For more information about Interact Connect, download our user guide below.
Please download your file below.
Download file
Customer Success Stories
Critical to their future success would be the selection of digital banking capability. Security, resilience, high availability and performance were of course critical to success, but in addition the supermarket bank needed to give their customers superior digital banking solutions, rich in functionality.
Customer success story
Customer Success Stories
Until the summer of 2021, DF Capital’s interactive channels included telephony and secure messaging, but needed to offer more flexibility to meet customer expectations. Following feedback from its savings account holders, the business decided to enhance the functionality of its digital self-serve capabilities.
Customer success story
Customer Success Stories
MotoNovo Finance’s plans for growth required a digital-first customer engagement strategy that could scale to meet the expected massive increase in customers.
Customer success storyRelated content
Insights
Earlier this month, ieDigital had the pleasure of attending the Building Societies Annual Conference in Liverpool. Over 700 attendees, 50 exhibitors and 70 speakers…
Read more
Automotive
To say that the UK’s auto finance sector provides a platform for hot debate and intricate analysis is perhaps one of the biggest understatements…
Read more
Insights
Building societies are often seen as much more community-focused than their banking counterparts. They are often “local” to the geographical area that they serve,…
Read more
Events
ieDigital is delighted to not only sponsor but also speak at the upcoming Building Societies Association (BSA) event on the 3rd May – Thursday,…
Read more
Press
March 23rd, 2023 – ieDigital has been selected by Suffolk Building Society as its partner for a new eSavings platform. The digital platform will…
Read more
Platform
A suite of pre-built pre integrated easy to configure services that work alongside your system.
Modules
with Interact Acquire
Easy onboarding and personalised account management without visiting a branch.
with Interact Switch
Increase mortgage retention rates allowing customers to compare multiple mortgage products.
with Interact Connect
Self-service banking giving customers full control of their products and services.
with Interact Collect
Improve collection performance with a fully customisable self-service platform.