What we do

Our platform

Our Interact Application Suite is the low-code answer to improve your customer experiences rapidly.

Gain more customers with Interact Acquire

Interact Acquire is designed to help customers open an account in minutes. With a host of features from address search to identity verification, Interact Acquire makes the complex straightforward.
Interact digital experience platform

features of interact acquire

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Straight-through processing

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Save and return feature

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Pre-integrated services

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Intuitive user experiences

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Reduce drop-off and lower friction

Empower your customers with Interact Connect

Interact Connect allows users to self serve across your full range of products. Connect offers a more tailored experience to your customers. This means your customers can enjoy a secure, intuitive experience.
Interact digital experience platform

features of interact connect

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View all products and transactions

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Omni-channel engagement

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Pre-integrated to all major core banking providers

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Strong customer authentication

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Secure customer communication

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Payments and transfers

Improve retention with Interact Switch

Specifically built for mortgages, Interact Switch allows users to digitally switch mortgage products at the point of maturity. This reduces attrition and the costs of lending to improve profitability.
Interact digital experience platform

features of interact switch

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Secure login two-factor identification

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Primary and sub accounts view

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Personalised illustration (ESIS)

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Customisable MI dashboard

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Display all products a customer is eligible for

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Offer pack acceptance and signature

Enable customers to easily manage their arrears with Interact Collect

Interact Collect is an easy to use, self-cure digital collections portal. Working with your existing strategy engine, Interact Collect enables customers to repay their arrears with non-confrontational, accessible and compliant features. Embrace a digital-first approach to debt recovery.
Interact digital experience platform

features of interact collect

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Strategy engine integration

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Income and expenditure

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Tailored collections journey

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Repayment arrangement

Helping our clients to succeed

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Features and processes designed to fit your business

Account listing

Budget Planner

Pay by card

Address lookup

Card servicing

Collections

Short apply

Customer care

alerts

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Move money

targeted offers

authentication

bank look up

document processor

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loan servicing

transaction probe

user management

verification

Colleague portals designed to power your digital transformation

Better support your customers through the Agent Portal

The Interact Application Suite includes a ready-made portal for contact centre and sales team agents to support their customer queries, process referred applications, and reply to secure messages.

Reporting made simple with Business intelligence portal (BI)

The BI Portal provides access to a wealth of event-driven data. Every activity performed with the Interact Application Suite is available to query, analyse and report in real-time, or at any frequency required.

CASE STUDIES

Why Barclays Bank uses our digital banking platform

Barclays realised that they needed a new kind of digital experience, one that complimented the collections team’s operation and could help a customer make the right choices to resolve their debt.
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