The shape of money has changed.
ieDigital is shaping its future with
smarter solutions for financial services.
Transform your business into something your customer wants.
People have changed. They have adapted to sweeping advances in technology. They have embraced new ways of managing their finances. To be important in the lives of technologically empowered customers, you should adapt too.
We will help you modernize and transform your business with a ready-made, yet flexible platform that will enable you to adapt and thrive in an increasingly dynamic digital world.
Interact platform –
Our Interact digital platform will help you transform your business to meet your customers’ expectations.
Its flexibility enables you to create simple journeys for people to sign up, engage, self-serve, and manage their finances. It’s a secure, reliable, scalable and channel-agnostic platform that will adapt to how you want to use it, and how you want your customer to interact with your business.
From reducing time-to-market to gathering insights from various data sources, our Interact platform is optimized to empower your business.
What does Forrester think?
In a Forrester report called ‘The Forrester Wave: Digital Banking Engagement Platforms, Q3 2017 – Eleven off-the-shelf solutions point to the future of digital banking’, ieDigital was described as one of the “most significant providers”. Furthermore, Interact offers a “well-defined” digital platform that supports corporate banking, private banking “and excels in retail banking”.
Meet Interact
Interact is a powerful digital software platform that enables you to react to rapidly evolving market challenges. We have solutions across three major financial services sectors to meet your needs …
Retail Banking
Create device-agnostic customer experiences that focus on being personal, flexible and reliable. Make it easy to see financial details, transfer money and apply for loans and services, and improve your relationships with customers in the process.
Motor Finance
Provide customers with an overview of accounts and policies in a safe and secure digital environment. Enable a journey that engages your customer, making it easy for them to communicate with you while managing payments, claims, vehicle ownership, quotes, and so on.
Debt Recovery and Collection
Empower your customers with the ability to manage their debt via a non-confrontational, digital-first approach. The customer experience is based on self-service, to help you increase collections performance and provide peace of mind.
Request a Call
Want to see Interact in action?
Click here to request a demo.
Banks should use empathy to understand customer needs
Jerry Young suggests banks take a different approach to engaging with customers in using empathy rather than sympathy as...
Read moreBMW’s personal assistant heralds a new era for motor...
BMW recently announced its Intelligent Personal Assistant. Simon Cadbury explores the benefits of voice technology for...
Read moreBeyond fitness for use – quality and the value chain
Francis Norton on how quality is about the corporate value chain, and how effectively our work and arrangements fit in...
Read more