
Insights
The Great Resignation – why self-service improvement should be front of mind for financial services firms in 2022
It’s increasingly difficult for mid-sized financial services firms to attract and retain required talent. So, it’s time to minimise toil and treasure your human resources. Customer service is where to start. The so-called “great resignation,” a term coined in the US following a record three percent spike of staff resignations in September 2021, paints a […]
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