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Suffolk Building Society partners with ieDigital for its new eSavings platform

suffolk building society



22nd March 2023

woman smiling at the camera

Abbie Crome

March 23rd, 2023 – ieDigital has been selected by Suffolk Building Society as its partner for a new eSavings platform. The digital platform will allow the Society’s members to access a range of online savings products, which is part of the Society’s wider digital transformation programme across many areas of its business.

The platform will be powered by ieDigital’s Interact software, a suite of digital services that work alongside financial services providers’ existing systems. ieDigital will work with Suffolk Building Society to scope and deliver the project over the coming months. This will include improving onboarding functionality, accessibility, and enhancements to security and communication.

The eSavings platform is the latest in a series of member enhancements by Suffolk Building Society, which changed its name from Ipswich Building Society in 2021. It was named Building Society of the Year 2022 in Smart Money People’s British Bank Awards, which also highly commended the Society in the Best Specialist Mortgage Provider category.

Garry Larner, ieDigital’s Chief Commercial Officer, said: “ieDigital is excited to be partnering with Suffolk Building Society and delivering this next phase of its digital transformation. We’ve worked with other building societies on this type of project so we’re delighted to be able to bring our expertise to the table and help the Society make member-focussed improvements.”

Lee Gladwell, Chief Commercial Officer at Suffolk Building Society, said: “Last year, we started an important programme of transformation to ensure the Society is as relevant and robust in the future as it is today. Part of this journey includes our partnership with ieDigital, which is designed to position us for scalable growth. By enabling savings customers to interact with us digitally, we are also contributing towards our much wider aim to digitise customer journeys and reduce paper – part of our environmental target in reducing carbon emissions to net zero by 2030.

“Members should be reassured that this new digital functionality will dovetail with our existing customer service channels, all of which will remain available to our customers. We don’t tell our members how to interact with us, we simply give them a choice of how to do so.”

ieDigital is one of a growing portfolio of businesses owned by Parabellum Investments, spanning sectors including financial services, enterprise software, pharmaceuticals, business services, and fashion. Parabellum Investments was founded as a family office by CEO Rami Cassis, and operates as a global private equity firm, which has a global reach through its business portfolio.

Suffolk Building Society is a mutual organisation, founded in 1849 by a group of Ipswich businesspeople to help the local community to prosper. It has branches throughout Suffolk and offers a range of savings and mortgage products.


ieDigital is a solution provider for financial institutions and other financial services providers. They are a team of experts in financial services technology and customer experience. At the very core of their company is a passion and belief in the power and potential of technology, and they’ve been applying technology to solve business problems since 1986.


Suffolk Building Society has 64,500 members, over 58,000 savings accounts and 4,000 mortgage accounts. There are nine branches across Suffolk in Aldeburgh, Saxmundham, Halesworth, Woodbridge, Ipswich Town Centre, Ravenswood Ipswich, Hadleigh, Haverhill and Sudbury. The Society also has one agency in Capel, Suffolk.

Eighty percent of the Society members live in the East of England with the remainder living across the UK. Suffolk Building Society was established in 1849. See www.suffolkbuildingsociety.co.uk

Suffolk Building Society is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Registered on the Financial Services Register, Firm Registration Number (FRN) 104875.



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