
Insights
As bank branches close, digital channels become vital
The impact of bank closures on vulnerable customers and small businesses is difficult. The key is to provide robust, reliable digital channels to help them through it.
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Insights
The impact of bank closures on vulnerable customers and small businesses is difficult. The key is to provide robust, reliable digital channels to help them through it.
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Dudley Building Society will use ieDigital Interact online solution to help its members manage savings and mortgage accounts, helping the 163-year old mutual expand its national reach.
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Financial services have been through a rough 2020, with Brexit trade talks and Covid-19. What’s in store for 2021 and beyond?
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Technology is often seen as the elite tool for tech-savvy people, but financial inclusion is underpinned by technology. And the field is more fertile than ever. For the computer-literate armed with smartphones, financial services are right there at our fingertips. For those without the means to access mobile-only banking and online bill payment services, life […]
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Big banks adopted savings goals, among other digital services, to attract digital-savvy customers. Perhaps building societies have the tools to do it even better for members. Savings goals are fun. I remember not having them, so the novelty may take some time to wear off. My current goals are Christmas and moving house, and it […]
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