Insights
As bank branches close, digital channels become vital
The impact of bank closures on vulnerable customers and small businesses is difficult. The key is to provide robust, reliable digital channels to help them through it.
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Stay in touch with news, views and articles across industry with a technical perspective on Digital transformation
Insights
The impact of bank closures on vulnerable customers and small businesses is difficult. The key is to provide robust, reliable digital channels to help them through it.
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Press
Dudley Building Society will use ieDigital Interact online solution to help its members manage savings and mortgage accounts, helping the 163-year old mutual expand its national reach.
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Insights
Financial services have been through a rough 2020, with Brexit trade talks and Covid-19. What’s in store for 2021 and beyond?
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Insights
Technology is often seen as the elite tool for tech-savvy people, but financial inclusion is underpinned by technology. And the field is more fertile than ever. For the computer-literate armed with smartphones, financial services are right there at our fingertips. For those without the means to access mobile-only banking and online bill payment services, life […]
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Insights
Big banks adopted savings goals, among other digital services, to attract digital-savvy customers. Perhaps building societies have the tools to do it even better for members. Savings goals are fun. I remember not having them, so the novelty may take some time to wear off. My current goals are Christmas and moving house, and it […]
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A suite of pre-built pre integrated easy to configure services that work alongside your system.
Modules
with Interact Acquire
Easy onboarding and personalised account management without visiting a branch.
with Interact Switch
Increase mortgage retention rates allowing customers to compare multiple mortgage products.
with Interact Connect
Self-service banking giving customers full control of their products and services.
with Interact Collect
Improve collection performance with a fully customisable self-service platform.
