Stay in touch with news, views and articles across industry with a technical perspective on Digital transformation
Insights
Technology is often seen as the elite tool for tech-savvy people, but financial inclusion is underpinned by technology. And the field is more fertile than ever. For the computer-literate armed with smartphones, financial services are right there at our fingertips. For those without the means to access mobile-only banking and online bill payment services, life […]
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Insights
Big banks adopted savings goals, among other digital services, to attract digital-savvy customers. Perhaps building societies have the tools to do it even better for members. Savings goals are fun. I remember not having them, so the novelty may take some time to wear off. My current goals are Christmas and moving house, and it […]
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Insights
“Can we unlearn the damaging approach to such projects that have too much scope, too much complexity and are designed by too many cooks?”
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Insights
Why is it that organisations increasingly find the process of replacing existing digital banking engagement platforms as more of a chore to endure?
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Insights
Digital banking is now evolving to cater for customers in debt. Banks are gradually awakening to realise that the digital channel is a strategic asset to their collections operation, as there is a rapid increase in the demand for non-secure loans and credit card debts.
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Modules
Customer onboarding with
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Self-service banking with
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Collection management with
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