Insights
The customer-centric mortgage provider is never too late
Digital transformation means many things to many people, but makes the most sense in enabling customer happiness. Mortgage providers who remove friction can achieve this.
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Stay in touch with news, views and articles across industry with a technical perspective on Digital transformation
Insights
Digital transformation means many things to many people, but makes the most sense in enabling customer happiness. Mortgage providers who remove friction can achieve this.
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Insights
Mortgage customers have feelings too, which is why digital transformation strategies should include the emotive side of financial services. Mortgage providers can play an important role in helping people understand the switching process.
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Insights
Secure validation of credentials is part of the customer retention process. Can mortgage providers get up to speed with digital signatures and make everything move at the speed of zeroes and ones?
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Insights
Keeping mortgage customers is less expensive than acquiring new customers, and offering self-serve technology is a good way to increase genuine loyalty and engagement.
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Insights
Adopting an innovative approach to technology can help asset finance providers deliver better customer experiences. In a previous post, we talked about opportunities on the horizon for asset finance providers to tap into a post-pandemic entrepreneurial spirit. We focused on the influence of young businesspeople, from Millennials to Generation Alpha, yet people of all ages […]
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A suite of pre-built pre integrated easy to configure services that work alongside your system.
Modules
with Interact Acquire
Easy onboarding and personalised account management without visiting a branch.
with Interact Switch
Increase mortgage retention rates allowing customers to compare multiple mortgage products.
with Interact Connect
Self-service banking giving customers full control of their products and services.
with Interact Collect
Improve collection performance with a fully customisable self-service platform.
