Insights
The post-pandemic demand for improved customer experience
Covid-19 has changed how we look at goods and services. What does this mean for the future of financial services and customer experience?
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Stay in touch with news, views and articles across industry with a technical perspective on Digital transformation
Insights
Covid-19 has changed how we look at goods and services. What does this mean for the future of financial services and customer experience?
Read more
Insights
Emotional intelligence can play a part in relieving financial pressure on vulnerable customers, and improve how your business innovates. What role does emotional intelligence play in financial services? Finance is a cold, unemotional topic that only cold, unemotional people enjoy … right? Our experience is different. We’ve enjoyed working with so many organisations over the […]
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Insights
Many customers want to manage their finances using self-service facilities. Here are three highlights to get your self-serve strategy started. We talk a lot about the ability for people to self-serve, but what does it actually mean? It’s as simple as it sounds. It’s the ability for a customer to be able to do something […]
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Insights
Get your digital products and services right and you may have a Gen Z customer for life (or at least until you get it wrong). Various studies point to evidence that says Generation Z is frugal. These digital natives, born between the mid-to-late 1990s and around 2012, are apparently mindful of their finances and more […]
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A suite of pre-built pre integrated easy to configure services that work alongside your system.
Modules
with Interact Acquire
Easy onboarding and personalised account management without visiting a branch.
with Interact Switch
Increase mortgage retention rates allowing customers to compare multiple mortgage products.
with Interact Connect
Self-service banking giving customers full control of their products and services.
with Interact Collect
Improve collection performance with a fully customisable self-service platform.
