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Interact Application Suite

A suite of pre-built pre integrated easy to configure services that work alongside your system.

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We provide financial services providers, including banks and building societies with the option to greatly enhance their customer-facing digital platforms in an efficient, cost-effective manner.

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Insights

Insights

How digital banking experiences help consumers save

Discover how the customer experience provided by digital banking apps helps consumers’ efforts to save money.

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Get ready for PS22/9 – Part 2:  Five steps to help you evolve your customer experience

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Get ready for PS22/9 – Part 2: Five steps to help you evolve your customer experience

Get ready for PS22/9 – Part 1: The new Consumer Duty highlights old challenges

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Get ready for PS22/9 – Part 1: The new Consumer Duty highlights old challenges

Who on earth would use core banking for their digital transformation?  

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Who on earth would use core banking for their digital transformation?  

Four priorities for financial services organisations to embrace a digital mindset

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Four priorities for financial services organisations to embrace a digital mindset

Who owns the end motor consumer?

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Who owns the end motor consumer?

How digitalisation can help tackle fleet car sales disruption

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How digitalisation can help tackle fleet car sales disruption

Is Covid The Main Contributing Factor for a Drop in Fleet Car Sales?

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Is Covid The Main Contributing Factor for a Drop in Fleet Car Sales?

The Half-life of Digital Banking Software

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The Half-life of Digital Banking Software

How fintech can reach out to the financially vulnerable

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How fintech can reach out to the financially vulnerable

The Great Resignation – why self-service improvement should be front of mind for financial services firms in 2022

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The Great Resignation – why self-service improvement should be front of mind for financial services firms in 2022

Four Moments of Truth for Digital Self Service

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Four Moments of Truth for Digital Self Service

Stop the Chaser Calls that are Bleeding Your Business

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Stop the Chaser Calls that are Bleeding Your Business

CX Improvement — Five Barriers Financial Service Firms Need to Overcome

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CX Improvement — Five Barriers Financial Service Firms Need to Overcome

How can mortgage lenders improve their digital offerings?

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How can mortgage lenders improve their digital offerings?

How cultural change can help building societies help vulnerable customers

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How cultural change can help building societies help vulnerable customers

Think customer, not bank

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Think customer, not bank

An Interview with Jerry Young, ieDigital’s CEO

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An Interview with Jerry Young, ieDigital’s CEO

Customer growth rates depend on a mix of brand visibility and great onboarding

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Customer growth rates depend on a mix of brand visibility and great onboarding

FIs will only offer speedy onboarding when they become speedy thinkers

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FIs will only offer speedy onboarding when they become speedy thinkers

The customer-centric mortgage provider is never too late

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The customer-centric mortgage provider is never too late

The role of feelings in customer retention

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The role of feelings in customer retention

The influence of digital authentication in the mortgage switching process

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The influence of digital authentication in the mortgage switching process

Self-serve technology can aid mortgage customer retention

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Self-serve technology can aid mortgage customer retention

Is the asset finance industry shy about adopting technology?

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Is the asset finance industry shy about adopting technology?

Young entrepreneurs are changing financial services, but they need more help

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Young entrepreneurs are changing financial services, but they need more help

How Financial Services Providers Could Help Customers Achieve Their New Year Resolutions

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How Financial Services Providers Could Help Customers Achieve Their New Year Resolutions

How digitally enabled asset finance providers can make the most of SME opportunities

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How digitally enabled asset finance providers can make the most of SME opportunities

Organisational change, technology platforms, and the future of asset finance providers

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Organisational change, technology platforms, and the future of asset finance providers

How to accelerate embedded finance

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How to accelerate embedded finance

Five ways to make your 2022 project a success

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Five ways to make your 2022 project a success

2021 was the year of going digital, and not simply talking about it

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2021 was the year of going digital, and not simply talking about it

Use technology to help customers unravel complex financial scenarios

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Use technology to help customers unravel complex financial scenarios

How digital transformation will help service transformation

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How digital transformation will help service transformation

When mortgage offers come to an end how does technology help lenders retain the customer?

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When mortgage offers come to an end how does technology help lenders retain the customer?

How digital services help motor finance providers grow and modernise

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How digital services help motor finance providers grow and modernise

Three ways building societies are nailing digital transformation

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Three ways building societies are nailing digital transformation

How can mortgage lenders reduce their carbon footprint?

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How can mortgage lenders reduce their carbon footprint?

The post-pandemic demand for improved customer experience

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The post-pandemic demand for improved customer experience

ieDigital & Mambu Work to Simplify Transition to Cloud-Based Banking Technology

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ieDigital & Mambu Work to Simplify Transition to Cloud-Based Banking Technology

Is It Time for Mortgage Lenders to Play Digital Catch Up?

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Is It Time for Mortgage Lenders to Play Digital Catch Up?

Being an emotionally intelligent business will help people in financial debt

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Being an emotionally intelligent business will help people in financial debt

Our top 3 focus points for a successful self-serve strategy

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Our top 3 focus points for a successful self-serve strategy

Attracting Gen Z banking customers with more authentic services

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Attracting Gen Z banking customers with more authentic services

The benefits of a local approach to digital banking services

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The benefits of a local approach to digital banking services

Have UK Financial Institutions’ Investments into the Digital World Provided Returns?

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Have UK Financial Institutions’ Investments into the Digital World Provided Returns?

Building societies should tackle legacy systems with automation

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Building societies should tackle legacy systems with automation

EV financing for company cars isn’t just all torque

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EV financing for company cars isn’t just all torque

Vehicle financing should be led by the customer experience

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Vehicle financing should be led by the customer experience

The customer-centric models disrupting motor finance

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The customer-centric models disrupting motor finance

FCA ban should lead to innovation in motor finance technology

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FCA ban should lead to innovation in motor finance technology

How financial literacy can help those in problem debt

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How financial literacy can help those in problem debt

How Building Societies Can Embrace Digital Transformation

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How Building Societies Can Embrace Digital Transformation

As bank branches close, digital channels become vital

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As bank branches close, digital channels become vital

2021 will be another year of financial innovation

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2021 will be another year of financial innovation

Technology can lift vulnerable people out of financial exclusion

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Technology can lift vulnerable people out of financial exclusion

Savings goals, building societies and happy customers

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Savings goals, building societies and happy customers

How to Run Better Digital Banking Projects: Taking the right approach (Part 2)

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How to Run Better Digital Banking Projects: Taking the right approach (Part 2)

How to run better digital banking projects: Where do projects go wrong? (Part 1)

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How to run better digital banking projects: Where do projects go wrong? (Part 1)

How can a digital channel support customers with an overdraft in Collections?

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How can a digital channel support customers with an overdraft in Collections?