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Interact Application Suite

A suite of pre-built pre integrated easy to configure services that work alongside your system.

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We provide financial services providers, including banks and building societies with the option to greatly enhance their customer-facing digital platforms in an efficient, cost-effective manner.

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Insights

Insights

What can credit unions and building societies learn from each other?

With both their roots firmly in the communities they serve, building societies and credit unions can learn from each other’s digital strategies.

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How digital channels can assist the financially vulnerable

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How digital channels can assist the financially vulnerable

Automotive finance as a key differentiator in the market

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Automotive finance as a key differentiator in the market

How motor finance providers can turbo-charge their digital future

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How motor finance providers can turbo-charge their digital future

ieDigital Roundtable on auto industry trends and the future of car finance

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ieDigital Roundtable on auto industry trends and the future of car finance

Building societies and fintech: A powerful combination for community finances

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Building societies and fintech: A powerful combination for community finances

Customers are looking to new sources for financial advice—here’s what that could mean for you

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Customers are looking to new sources for financial advice—here’s what that could mean for you

Why banks and building societies need to do more to stay ahead of big tech

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Why banks and building societies need to do more to stay ahead of big tech

The Building Societies Annual Conference 2023

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The Building Societies Annual Conference 2023

Debating the future of auto finance

Automotive

Debating the future of auto finance

Building societies and fintech: A powerful combination for community finances

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Building societies and fintech: A powerful combination for community finances

How digital banking services are the future of improving financial wellbeing for customers

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How digital banking services are the future of improving financial wellbeing for customers

How building societies can support communities more effectively

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How building societies can support communities more effectively

How digital banking experiences help consumers save

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How digital banking experiences help consumers save

Get ready for PS22/9 – Part 2:  Five steps to help you evolve your customer experience

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Get ready for PS22/9 – Part 2: Five steps to help you evolve your customer experience

Get ready for PS22/9 – Part 1: The new Consumer Duty highlights old challenges

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Get ready for PS22/9 – Part 1: The new Consumer Duty highlights old challenges

Who on earth would use core banking for their digital transformation?  

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Who on earth would use core banking for their digital transformation?  

Four priorities for financial services organisations to embrace a digital mindset

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Four priorities for financial services organisations to embrace a digital mindset

Who owns the auto finance end consumer?

Automotive

Who owns the auto finance end consumer?

How digitalisation can help tackle fleet car sales disruption

Automotive

How digitalisation can help tackle fleet car sales disruption

Is Covid The Main Contributing Factor for a Drop in Fleet Car Sales?

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Is Covid The Main Contributing Factor for a Drop in Fleet Car Sales?

The Half-life of Digital Banking Software

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The Half-life of Digital Banking Software

How fintech can reach out to the financially vulnerable

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How fintech can reach out to the financially vulnerable

The Great Resignation – why self-service improvement should be front of mind for financial services firms in 2022

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The Great Resignation – why self-service improvement should be front of mind for financial services firms in 2022

Four Moments of Truth for Digital Self Service

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Four Moments of Truth for Digital Self Service

Stop the Chaser Calls that are Bleeding Your Business

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Stop the Chaser Calls that are Bleeding Your Business

CX Improvement — Five Barriers Financial Service Firms Need to Overcome

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CX Improvement — Five Barriers Financial Service Firms Need to Overcome

How can mortgage lenders improve their digital offerings?

Insights

How can mortgage lenders improve their digital offerings?

How building societies can help vulnerable customers

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How building societies can help vulnerable customers

Think customer, not bank

Insights

Think customer, not bank

An Interview with Jerry Young, ieDigital’s CEO

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An Interview with Jerry Young, ieDigital’s CEO

Customer growth rates depend on a mix of brand visibility and great onboarding

Insights

Customer growth rates depend on a mix of brand visibility and great onboarding

FIs will only offer speedy onboarding when they become speedy thinkers

Insights

FIs will only offer speedy onboarding when they become speedy thinkers

The customer-centric mortgage provider is never too late

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The customer-centric mortgage provider is never too late

The role of feelings in customer retention

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The role of feelings in customer retention

Will a GAFA be your next bank?

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Will a GAFA be your next bank?

The influence of digital authentication in the mortgage switching process

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The influence of digital authentication in the mortgage switching process

Self-serve technology can aid mortgage customer retention

Insights

Self-serve technology can aid mortgage customer retention

Is the asset finance industry shy about adopting technology?

Insights

Is the asset finance industry shy about adopting technology?

Young entrepreneurs are changing financial services, but they need more help

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Young entrepreneurs are changing financial services, but they need more help

How Financial Services Providers Could Help Customers Achieve Their New Year Resolutions

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How Financial Services Providers Could Help Customers Achieve Their New Year Resolutions

How digitally enabled asset finance providers can make the most of SME opportunities

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How digitally enabled asset finance providers can make the most of SME opportunities

Organisational change, technology platforms, and the future of asset finance providers

Insights

Organisational change, technology platforms, and the future of asset finance providers

How to accelerate embedded finance

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How to accelerate embedded finance

Five ways to make your 2022 project a success

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Five ways to make your 2022 project a success

2021 was the year of going digital, and not simply talking about it

Insights

2021 was the year of going digital, and not simply talking about it

Use technology to help customers unravel complex financial scenarios

Insights

Use technology to help customers unravel complex financial scenarios

How digital transformation will help service transformation

Insights

How digital transformation will help service transformation

When mortgage offers come to an end how does technology help lenders retain the customer?

Insights

When mortgage offers come to an end how does technology help lenders retain the customer?

How digital services help motor finance providers grow and modernise

Automotive

How digital services help motor finance providers grow and modernise

Three ways building societies are nailing digital transformation

Insights

Three ways building societies are nailing digital transformation

How can mortgage lenders reduce their carbon footprint?

Insights

How can mortgage lenders reduce their carbon footprint?

The post-pandemic demand for improved customer experience

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The post-pandemic demand for improved customer experience

ieDigital & Mambu Work to Simplify Transition to Cloud-Based Banking Technology

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ieDigital & Mambu Work to Simplify Transition to Cloud-Based Banking Technology

Is It Time for Mortgage Lenders to Play Digital Catch Up?

Insights

Is It Time for Mortgage Lenders to Play Digital Catch Up?

Being an emotionally intelligent business will help people in financial debt

Insights

Being an emotionally intelligent business will help people in financial debt

Our top 3 focus points for a successful self-serve strategy

Insights

Our top 3 focus points for a successful self-serve strategy

Attracting Gen Z banking customers with more authentic services

Insights

Attracting Gen Z banking customers with more authentic services

The benefits of a local approach to digital banking services

Insights

The benefits of a local approach to digital banking services

Have UK Financial Institutions’ Investments into the Digital World Provided Returns?

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Have UK Financial Institutions’ Investments into the Digital World Provided Returns?

Building societies should tackle legacy systems with automation

Insights

Building societies should tackle legacy systems with automation

EV financing for company cars isn’t just all torque

Insights

EV financing for company cars isn’t just all torque

Vehicle financing should be led by the customer experience

Insights

Vehicle financing should be led by the customer experience

The customer-centric models disrupting motor finance

Insights

The customer-centric models disrupting motor finance

FCA ban should lead to innovation in motor finance technology

Insights

FCA ban should lead to innovation in motor finance technology

How financial literacy can help those in problem debt

Insights

How financial literacy can help those in problem debt

How Building Societies Can Embrace Digital Transformation

Insights

How Building Societies Can Embrace Digital Transformation

As bank branches close, digital channels become vital

Insights

As bank branches close, digital channels become vital

2021 will be another year of financial innovation

Insights

2021 will be another year of financial innovation

Technology can lift vulnerable people out of financial exclusion

Insights

Technology can lift vulnerable people out of financial exclusion

Savings goals, building societies and happy customers

Insights

Savings goals, building societies and happy customers

How to Run Better Digital Banking Projects: Taking the right approach (Part 2)

Insights

How to Run Better Digital Banking Projects: Taking the right approach (Part 2)

How to run better digital banking projects: Where do projects go wrong? (Part 1)

Insights

How to run better digital banking projects: Where do projects go wrong? (Part 1)

How can a digital channel support customers with an overdraft in Collections?

Insights

How can a digital channel support customers with an overdraft in Collections?