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Interact Application Suite

A suite of pre-built pre integrated easy to configure services that work alongside your system.

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We provide financial services providers, including banks and building societies with the option to greatly enhance their customer-facing digital platforms in an efficient, cost-effective manner.

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A letter to my workmates, from your CEO

ieDigital CEO Jerry Young shares highlights of some of the company’s biggest accomplishments in 2021, including new partnerships, and the launch of Interact Switch.

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Customer engagement is complicated, but only if you complicate it

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Customer engagement is complicated, but only if you complicate it

What Uber and Netflix can still teach aspiring digital innovators in financial services

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What Uber and Netflix can still teach aspiring digital innovators in financial services

Embrace flexible working to boost business and improve employee well-being

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Embrace flexible working to boost business and improve employee well-being

How to create an RSA key pair on Android to protect data

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How to create an RSA key pair on Android to protect data

How being a nimble and agile building society can help your digital transformation

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How being a nimble and agile building society can help your digital transformation

What could challenger and incumbent banks build together?

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What could challenger and incumbent banks build together?

Looking at pandemic-related savings trends

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Looking at pandemic-related savings trends

Digital financial services need heart as well as high tech

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Digital financial services need heart as well as high tech

Spending wisely (and how technology helps)

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Spending wisely (and how technology helps)

The importance of funding programmes and technology for cleaner air

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The importance of funding programmes and technology for cleaner air

How behavioural nudges (and Marie Kondo) can help your digital transformation

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How behavioural nudges (and Marie Kondo) can help your digital transformation

Technology may help us understand ourselves better

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Technology may help us understand ourselves better

How cloud computing can help building societies up their game

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How cloud computing can help building societies up their game

Digital Collections: helping your customers back into the black, on their terms

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Digital Collections: helping your customers back into the black, on their terms

ieDigital launches game-changer mobile app for banks

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ieDigital launches game-changer mobile app for banks

Responsibilities of an executive sponsor in digital culture

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Responsibilities of an executive sponsor in digital culture

The role of leadership in a successful digital transformation

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The role of leadership in a successful digital transformation

The five key traits of organisations with strong digital culture

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The five key traits of organisations with strong digital culture

What is the right approach to automating your business processes?

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What is the right approach to automating your business processes?

A better approach to delivering the right digital banking solution

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A better approach to delivering the right digital banking solution

What does CP20/1 Single Easy Access Rate Regulation mean for Digital Customer Engagement?

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What does CP20/1 Single Easy Access Rate Regulation mean for Digital Customer Engagement?

Can you avoid becoming another banking zombie?

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Can you avoid becoming another banking zombie?

Welcome to 2020!

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Welcome to 2020!

The experts’ snapshot of financial services in 2019

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The experts’ snapshot of financial services in 2019

Podcast ep 09: The best of 2019, the shape of 2020

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Podcast ep 09: The best of 2019, the shape of 2020

ieDigital makes Credit & Collections Technology 2019 Power List

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ieDigital makes Credit & Collections Technology 2019 Power List

Mental health and financial services, with Merlyn Holkar

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Mental health and financial services, with Merlyn Holkar

Open banking, and the importance of data transparency

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Open banking, and the importance of data transparency

The GDPR landscape, and how technology can help

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The GDPR landscape, and how technology can help

Building SME relationships with people and technology

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Building SME relationships with people and technology

Podcast ep 05: Andy Bishop on SME banking and client experiences

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Podcast ep 05: Andy Bishop on SME banking and client experiences

The power of soft skills in a digital world

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The power of soft skills in a digital world

Helping people manage debt with technology

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Helping people manage debt with technology

ieDigital shortlisted for Credit & Collections Technology Awards

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ieDigital shortlisted for Credit & Collections Technology Awards

How culture is the key to customer-centric digital transformation

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How culture is the key to customer-centric digital transformation

Improving user journeys with accessibility

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Improving user journeys with accessibility

Diversity and inclusion in financial services

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Diversity and inclusion in financial services

Podcast ep 04: Diversity, financial services, and UKCCC 2019

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Podcast ep 04: Diversity, financial services, and UKCCC 2019

AI, ethics, and my week with Wanda

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AI, ethics, and my week with Wanda

How open banking can help building societies

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How open banking can help building societies

How to work with an agile software development team

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How to work with an agile software development team

Thinking (and banking) out of the box

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Thinking (and banking) out of the box

Podcast ep 03: Technology, building societies and design

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Podcast ep 03: Technology, building societies and design

Is transaction risk analysis important to anyone except fraud rate geeks?

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Is transaction risk analysis important to anyone except fraud rate geeks?

How we built a video demo for Interact

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How we built a video demo for Interact

Who’s investing in fintech?

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Who’s investing in fintech?

AI is only as broad as your imagination

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AI is only as broad as your imagination

Podcast ep 02: Money2020, AI, user journeys

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Podcast ep 02: Money2020, AI, user journeys

Why we’re using ReactJS for our Interact platform

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Why we’re using ReactJS for our Interact platform

ieDigital technology shortlisted for Car Finance Awards

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ieDigital technology shortlisted for Car Finance Awards

Podcast ep 01: BSA Conference, development projects

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Podcast ep 01: BSA Conference, development projects

Building societies have a lot to be positive about, says Robin Fieth

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Building societies have a lot to be positive about, says Robin Fieth

Software and soft skills for a more human approach to debt collection

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Software and soft skills for a more human approach to debt collection

AI and the digital dealership

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AI and the digital dealership

Four tips and a cliche for a successful development project

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Four tips and a cliche for a successful development project

Making a case for digitalising customer collections engagement

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Making a case for digitalising customer collections engagement

ieDigital shortlisted for open banking and rebranding awards

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ieDigital shortlisted for open banking and rebranding awards

Utility companies should collaborate to innovate

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Utility companies should collaborate to innovate

Why we implemented Google Analytics for Firebase into Interact

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Why we implemented Google Analytics for Firebase into Interact

How utility companies can benefit by better engaging with people

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How utility companies can benefit by better engaging with people

Money20/20 Europe 2019

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Money20/20 Europe 2019

How community banks can find the balance between personal and digital

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How community banks can find the balance between personal and digital

Future of Utilities Summit 2019

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Future of Utilities Summit 2019

Building societies, customer-centricity, fintech and meditation

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Building societies, customer-centricity, fintech and meditation

Empathic banking and the guardians of trust

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Empathic banking and the guardians of trust

ieDigital named market challenger for digital banking platforms by Ovum

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ieDigital named market challenger for digital banking platforms by Ovum

Building Societies Annual Conference 2019

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Building Societies Annual Conference 2019

Are Apple’s biometrics secure enough?

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Are Apple’s biometrics secure enough?

The ieDigital top 7 articles of 2018

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The ieDigital top 7 articles of 2018

Five ways AI is changing motor finance

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Five ways AI is changing motor finance

How AI is changing the way we do business

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How AI is changing the way we do business

ieDigital and Five Degrees partner to create digital banking portfolio

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ieDigital and Five Degrees partner to create digital banking portfolio

How pocket money works in the digital age

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How pocket money works in the digital age

It’s no longer right to talk about digital banking – just banking

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It’s no longer right to talk about digital banking – just banking

The Digital Banking Club – Motor Finance 2018

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The Digital Banking Club – Motor Finance 2018

FENCA Congress 2018

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FENCA Congress 2018

MoneyLIVE: Nordic Banking 2018

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MoneyLIVE: Nordic Banking 2018

ARCA National Conference 2018

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ARCA National Conference 2018

MoneyLIVE Summit 2018

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MoneyLIVE Summit 2018

Banks should use empathy to understand customer needs

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Banks should use empathy to understand customer needs

BMW’s personal assistant heralds a new era for motor finance

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BMW’s personal assistant heralds a new era for motor finance

Beyond fitness for use – quality and the value chain

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Beyond fitness for use – quality and the value chain

Will anyone ever successfully emulate the Finovate model?

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Will anyone ever successfully emulate the Finovate model?

Empathic banking – day two at FinovateFall 2018

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Empathic banking – day two at FinovateFall 2018

The evolution of Money Fitness for credit unions

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The evolution of Money Fitness for credit unions

What I learned on day one of FinovateFall 2018

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What I learned on day one of FinovateFall 2018

FinovateFall 2018

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FinovateFall 2018

Empathetic design – using UX to step into your customer’s shoes

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Empathetic design – using UX to step into your customer’s shoes

Intelligent Environments to rebrand as ieDigital

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Intelligent Environments to rebrand as ieDigital

How will the car of the future be financed?

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How will the car of the future be financed?

Maximizing debt collection performance with AI

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Maximizing debt collection performance with AI

The DBC for Motor Finance Live Debate: How will the car of the future be financed?

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The DBC for Motor Finance Live Debate: How will the car of the future be financed?

What role for humans in the future of collections?

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What role for humans in the future of collections?

Will a GAFA be your next bank?

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Will a GAFA be your next bank?

ieDigital launches latest version of Interact Collect

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ieDigital launches latest version of Interact Collect

This house believes your next bank will be a GAFA

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This house believes your next bank will be a GAFA

ieDigital returns to FinovateEurope 2018

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ieDigital returns to FinovateEurope 2018

Is your banking platform ready for the next generation?

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Is your banking platform ready for the next generation?

ieDigital hires Jeremy Young as CEO

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ieDigital hires Jeremy Young as CEO

Considerations for adopting a low-code development platform

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Considerations for adopting a low-code development platform